Hometown Medical

The service was amazing. Amanda, RT took the time to make sure I understood my CPAP and didn’t have any questions. She is the epitome of excellent customer service!

I did not have a good experience at hometown medical I was on hold for over 38 minutes I drove up to the place and I went in with my phone still on hold.they we're all standing around not doing anything.i got so upset because I needed oxygen machine and still had to wait until Monday. I just hope they will get their stuff together.

I always felt tired, even after waking up and I blamed it on my Hypothyroidism. My primary doctors suggested sleep apnea test. When I got the results back, I went to Hometown medical, and they fitted me for a CPAP. It’s only been two nights since I’ve used it and waking up I feel normal again where I have energy and want to do things. Just wished I had this years ago. My experience with Hometown medical the people there are very friendly and efficient. The person that fitted me, for my mask was very knowledgeable, and I had plenty of questions, and he answered all of them. This is a great place to go.

I really enjoyed the helpful and knowledgeable people at Hometown Medical. They answered all of my questions and sent me on my way without any lingering questions or anxieties.

You guys were friendly and very professional, quick and very knowledgeable of the equipment

Amanda was great; very knowledgeable, friendly, and gave me answers to all my questions. It was a good experience.

They service is great. One night I had a problem and they returned my call immediately.

Yolanda and the staff at Hometown Medical bent over backwards to get a bed delivered to my dad's house the same day. We were told the beds were really hard to come by. We were being kicked to the curb so to speak and only had a few hours to make arrangements. The bed is great and he loves it. The set up man very patiently explained how to control it and make adjustments. When he was done my dad climbed in an immediately was resting peacefully. The case worker at the hospital called many places for us. When Yolanda returned her call (one of the very few who did) she said, "I think I just got finished arranging the bed you were wanting." Sure enough she had just got off the phone with me. The case worker said she was keeping Yolanda and Hometown Medical as a primary resource. Thank You!

The staff was very knowledgeable, courteous and helpful

Good customer service, knowledgeable service tech

This company is SO PROFESSIONAL! Twice in the past three months they have gone OUT OF THEIR WAY to help solve a problem for me. While in Gulf Shores on vacation, they helped me locate a part for a sleep apnea machine. They did not make a sale, and continued to help me until I found someone locally.
The second time, today, they helped me secure a handicap ramp that was needed immediately. I will ALWAYS call them when I need their product or service. This is the team to call.

My fiancée came in to find a back brace because he had a work injury recently. We talked to heather, one of the associates, who was very helpful with finding the right brace. This the perfect place to get the medical equipment that meets your needs.

Even when they didn’t think they had it in stock they still went and found the product we needed. Great crew.

Tommie Vaughn
Piano Entertainer

Very helpful, very friendly. Knows the insurance in and outs. Always can answer my questions.

Great & Experienced personnel! !

Everybody was just wonderful

I love it!!! Thanks soooo much!!!!🙏🏽💖💙🙏🏽

Everyone is friendly and helpful.

Every worker i have seen are very courteous professional and respectful. I really appreciate that. May God always protect and keep y'all safe.

They are very kind and take care of business right away my orders come so fast I was very surprised