The UPS Store

I love this location. Im always treated like a VIP . Im disabled so sometimes I need alot of Help the only Lady I seem to always see that alway’s goes out of her way to help me .. Ms . Leann is such an Angel .. Thank you so much UPS store for your Angel MS. leann 💯❤💐

Excellent customer service with a smile and ample parking space for dropping off items.

This store is highly recommended when around Brentwood or Antioch.

Robert and other staff will always meet you with a smile and help out.

The two employees were incredibly helpful! I had to fax a ton of documents and they were so patient and helped me for nearly 2hrs!

Robert the manager is an asset to this company. I struggled with the automated system to file a claim. As many times I called the corporate UPS number just to wait for a call back from a claims agent and not get service. Robert the store manager worked diligently to get a refund for my damaged package. He fought even to make sure I got the exact value for my item. This man needs a promotion, I am sure customer service is difficult to provide in such a busy and demanding profession. Yet, Robert made sure to follow up and make mail whenever I was busy. Thank you Robert you truly made my experience valued. :)

I often go here to ship Amazon returns. Recently I went in with approximately 8 pkgs. to return. Teresa helped me and she was very patient and helpful as I had to look for the return code on my phone for many of them. I appreciated her professional and kind manner.

went in with alot of items to ship and Leanne assisted me. she was amazing. she was the only person at the counter and she was handling customers professionally, timely, knowledgably and with humor! she was patient and just absolutely the best. I did not even know this UPS store existed and its the only one i will go to moving forward. I hope Leanne is there to help my un-organized self every time! 10/10 for her alone!

Had a great experience at this UPS Store! Leanne was so incredibly helpful getting my returns processed! I've been to this location several times before and the staff is always courteous and speedy!

Big shout out to Leeanne. I had a document notarized and wanted to fax it. Unfortunately, I forgot to bring the fax number. Leeanne went online and found the number for me. Saved me a trip home and back. Big thanks.

I've been using UPS services for years and Robert Bonab's location was by far the most courteous. Greeted everyone who walked through his door and assisted then promptly. Overall a great experience here. Thank you, Robert!

Brandon was the lone customer service rep in the entire office on a very busy morning. His composure, positive disposition and excellent customer service made for a pleasant experience.

GREAT PLACE, HANDS DOWN!!!!Came in here irritated and disgruntled due to a bad experience at office depot. Both clerk's were more then understanding, willing, and helpful! They completed my project with cheerful dispositions, a timely manner, and at a lower cost! This is where my business is going from now on!!! Thanks to both of you!!!!

The absolute best UPS location/staff in the East Bay! Friendly owner, polite and courteous staff. They are very knowledgeable and willing to help with any issue. The fastest service i have ever received. This is my preferred UPS from now on!

Best UPS store in Brentwood, and the entire Bay Area. Great notary services! Fast drop off and always clean.

Fast and friendly. I pass two ups stores to get to this one. Every worker I came in contact with are always friendly and helpful. This is my preferred store to go to.

Robert Bonab was very helpful! Not only that he was professional and very respectful but it was my first time at this location and he provided us with extra good information that could help our business.

Walked there for some print and they showed me their business card options great selection and great service, in less than a week my business cards were ready. highly recommend.

LeAnn went above and beyond to assist me with my shipping! This is my go-to shipping location.

They were great help with helping with customized printing.

I was looking for a place to do some color printing. I used their computer and scanner
Got very high quality prints.

Great service. Always get the help that i need here. Thanx for everything.