The UPS Store

The owners have always been quite helpful and expeditious when we have large shipping or printing jobs. Thank you!

I was very pleased with my visit at the UPS store. Highly recommend

They’ve definitely made some changes here. The staff is knowledgeable and friendly. Definitely coming back.

I've been using this store several times in the past when using UPS to ship a large package (rather than dropping an envelope in one of their street-boxes). Always very pleasant, very helpful and very professional.

Last time we shipped a large box to NY (and I was surprised at how inexpensive it was!), which arrived with some damage to its content. The people at this store were extremely helpful in rectifying the situation.

I can't say anything but good things about this place!

The two beautiful women who work here made a happy day for my mother, my daughter and me with smiles and detailed explanations. thank you 😊

The senior man in charge of the UPS office on Lake Avenue in Wilmette, Bruce, is extremely friendly and knowledgeable. On innumerable occasions he's gone out of his way to help me do various things. Were it not for Bruce, I might well do business at my local FedEx. Bruce deserves plenty of applause! My name is not James Reiss Reiss. It's James Reiss!

This is the best place! Great customer service and all always friendly. Young is great as is the owner. 😊 Highly recommend!

Convenient location. Very helpful staff

This is quickly becoming my go-to store for shipping needs!! Very friendly and helpful staff member!

Thank you for their service. They were very helpful and friendly!

Thank you for being open on Sunday!

They do a great job

Good service

Not sure why some folks don’t like this store? I come in drop off returns boxes, they print out a receipt and I’m in and out of there for n 2 minutes. What’s not to like?

Went in to the store with an Amazon return with products in the box for shipping. A young associate “Jack” refused to take the return because they had to be wrapped and offered to SELL me a UPS box. I informed him that I have never had this situation before and could he just tape up the box and let’s process these. He refused and I can say that UPS are ignorant with their employing of young people with NO idea of customer service or assistance. Poor Poor customer service. Never going to this store again and sticking to my normal stores that I attend, where I always receive a can do attitude.

On May 22, 2023, the woman that worked there was extremely unpleasant, rude, disrespectful, and unprofessional. She refused to finalize the order after the client requested that she correct the shipping details. Management should take action.