AT&T Store

Alondra was SUPER helpful today (10/31/23). Thank you!!

Alondra was so helpful and got me the iPhone of my dreams! Thank you for going the extra mile and providing such great service to us! Best employee ever and we had such a smooth and easy experience thanks to her.

Heidi helped me report my watch and did a great job in handling everything. Thank you so much Heidi for your patience. Best customer service !

Great store and really helpful staff! That’s the most important service. Would like to appreciate David Zahriya for his support and guiding us through! Do look out for him when you visit this store.

Heidi was really helpful in fulfilling my needs to get my wife a phone. She has such great customer service that is hard to come by. Thank you for everything!

Liz and Dan had such amazing customer service ! We had them helping us for 3-4 hours straight and they made sure everything just right for us ! they were such gr8 people and they kept conversation with us as they were helping just because our process of transfer did take us way longer but I loved the energy they had ! DEF recommend to head over there!

Excellent customer service! Bayardo did a great job understanding my needs for my family and I. It didn't take as long as I thought it would. Usually I go to the corporate store on McCarthy and they usually take forever, but these guys are very knowledgeable as well as quick.

Heidi and Alondra were amazing. Love my ıphone 14 pro. Great customer service. Love GIRL POWER.

What a great experience in this store. Tony “ the Tiger” helped us and omg he saved us money on our plan and we both got new phones! Tony was very patient, he went through our plan and looked at everything to make sure we don’t get extra charges. He took his time to explain everything for us! I used to hate coming to the store because sometimes they’re very rude and not helpful, Tony definitely changed our experience! Thank you Tony!!!!

Great place. Knowledgeable. Heidi and Alhora are amazing

This At&t store is really knowledgeable and was able to help me with my account issues. Thank god they were patient and very kind. Thank you again to Irving & Jonathan for a great experience! Even though I hate going to the mall, I will be coming back to this At&t location.

It was a great experience associates are very knowledgeable and the service is great. Bay was great he told me all the ways we can save. I went to another store a corporate one and they were not very helpful or knowledgeable. I was given the promos were the corporate store said they can't give.

So today it was one thing after another with my phone and I needed help so I went I to the store to get answers. It was busy so I almost walked out when someone came to my rescue. Nary was able to help me fix the issues with my phone and had made all my problems go away. Not to mention she sold me some really cool accessories for my phone. I got a new case and screen protector. I didn’t know protection was so important. So glad I went here thanks again Nary you saved me!!

I had problem with my prepaid simcard, about which the amazon seller from which I bought, but can't contact with. The clerk at AT&T in Great Mall spend his time more than a hour to solve with AT&T customer service , calling almost 10times, accessing their intranet with really many times of login again, checking imei code to find the problems, deligently.
He already know that this kind support give no money and it's not the problem he brought with, and directly relates with him. Even then, with his help on me , international customer could survive today. I realized that without cell phone, I could not drive strange city to find get help without google map , or get help from someone. Thank you guys. You are my bros. not just seller.

Heidi was really helpful in transferring all my stuff and put on my accessories like a pro!

I had the best service from Melissa. Melissa is an amazing and extremely helpful and answered all my question in great detail. She helped me start my account n get my new phone. Way better service then I ever got at any other phone place!

Very Good Customer Service. "Jared" this representative was very helpful and patient. 5 stars for his knowledge and patience.

Tony is an excellent sales person.
He know 100% of the information, and he loves to help People.

Tony educated us about what we had and what we can have which other sales people never did for us. The education we got from Tony empowered us to made the best decision.

We switch from xfinity to att U-verse

We saved so much money per month and we also got a good deal on iPhones. Buy 1 get 1 free.

One of the best experience we had from a sales person in a while.

Heidi is amazing. She knew exactly how to help me out with my needs. THANK YOU HEIDI

I came into this store because I wanted to upgrade my phone , I was a little hesitant at first but then I was greeted by Erica she gave me a warm welcome and helped throughout the whole process she's very knowledgeable and her customer service was amazing I definitely recommend anyone and everyone to ask for her when they go in