AT&T Store

Let me start by saying that this entire review is based on the service provided by a specific employee. Her name is Andrea. She was extremely knowledgeable, informative, pleasant, and most importantly, patient. I'm not an easy customer. Not because I like to give people a hard time, but mainly because I'm very meticulous with my decision-making process. I went into the store looking to switch from my other cell provider so I knew what I was looking for in terms of a plan. From the moment we sat down, I knew she knew what she was talking about. She walked me through the options, answered all my questions, and provided me with documentation to review before making a decision. She also walked me through what I would need to do with my current provider to make the switch easier. She then had to manage my several phone calls and visits back to the store. Since she was familiar with my situation, I didn't want to work with anyone else. While I was apologetic about my intensity, she always assured me she was there to help. It's refreshing working with someone like Andrea. Hopefully, someone in upper management reads this and does something special for her. She deserves it and should be the standard for anyone AT&T is looking to hire.

I recently visited this AT&T store in my area, and I was thoroughly impressed with the level of service and product knowledge demonstrated by the staff. From the moment I walked in, I was greeted with a warm welcome and made to feel like a valued customer.
The store itself was clean, organized, and well-stocked. I appreciated the comfortable and professional environment, which made my shopping experience pleasant and hassle-free. The representatives also went the extra mile to set up and activate my new device, ensuring that everything was working smoothly before I left the store.

Talk about quick, efficient, knowledgable and friendly service! Matthew was kind, patient and wonderful to work with. Excellent customer service and I was in and out with no wait time. If you do not have a go-to AT&T store this is it! Thank you Matthew!

"I recently visited this AT&T store and had a fantastic experience. The staff were knowledgeable, friendly, and went out of their way to ensure that I got exactly what I needed. They took the time to listen to my concerns and helped me find a plan that was perfect for me. The store was clean and well-organized, making it easy to browse the selection of phones and accessories. Overall, I was very impressed with the level of customer service I received and would highly recommend this AT&T store to anyone looking for a great wireless experience."

Thank you, to this store team, they offer me the best plan that would cover my necessaries ideally, not to mention, I felt welcomed from the beginning and Andrea was awesome she really deserves a Promotion.

Amazing team! by far the best customer service i’ve received since being an At&t customer. Felt welcomed from the moment I walked into the store as they took care of all my needs, highly recommended!

An experience like never before! Your Representative Katherin did an outstanding job! Very knowledgeable and techy... I recommend this sales person to anyone looking for help

Went to AT&T at 162 ave and 91 St. Had a very professional and friendly experience. Matthew took care of me, resolved all I needed fast and easy. Thanks,Matthew, hope seeing you again. Thanks again for help.

"I recently visited an AT&T store and was assisted by Katherin. I wanted to take a moment to express my gratitude for the exceptional service provided. From the moment I walked in, Katherin greeted me with a warm smile and made me feel welcome. She was extremely knowledgeable and patiently answered all of my questions about the products and services; going above and beyond to help me find the right plan that fit my needs and budget. What stood out most was Katherin's professionalism and genuine concern for my satisfaction. I left the store feeling confident and satisfied with my purchase. I highly recommend Katherin to anyone looking for expert assistance with their wireless needs."

Beautiful store! very polite and knowledgeable reps, Matthew attended me and satisfied all my needs. I will definitely return to this AT&T store!

Mathew and Andrea they made it special. They are the reason to come to this location. Cheers to them.

I was treated kindly, and helped efficiently

Great service Matthew

Great Customer Service

everyone was nice

Excellent job from from Matt and his coworkers

This team is excellent, Matthew definitely met all my needs!

Excelente servicio, muy profesional la atención de Andrea, y su equipo, demostrando conocimientos, dedicación y paciencia, muy agradecida.

He recibido la atención de la srta Katerin con mucho agrado. Su profesionalidad es indiscutible así como su amabilidad. Gracias por su atención.

Atención muy profesional y educada,buen conocimiento de los productos gracias a Katherin por su ayuda