Kroger

Such awesome people working at this location!! Especially my man Robert! He seriously went above and beyond for me and made my shopping experience so smooth and enjoyable. I highly recommend this store and if you do online pickup, it’s so worry and hassle free. Especially if you have Robert shopping for you. He’s the best!! Give that man a raise! Or maybe give him a big bonus, cause he’s seriously the best!!! Thank you!!!

Floral: I ordered four arrangements for my daughter’s 3rd birthday party at our home and was surprised by the low cost! I usually order arrangements from florists, so this was my first time ordering from Kroger, and I’m a forever customer. The floral manager, Carrie, designed beautiful arrangements, and I was impressed at how affordable they were. Tip! Bring your own vases to save. I’m ordering again for the next party!

I've only been here twice but both times the store was tidy and well stocked! Early this morning I had an exchange to make but when I arrived the customer service desk wasn't open yet. However the woman at the self checkout was super helpful and offered to try to give me store credit which was successful.

You can’t go wrong with this Kroger!! Great selection and the app is even better too... prices higher than most but when they have great sales it’s GREAT... but also the service is phenomenal

My husband and I had an amazing experience at the Rockwall Kroger on North Goliad. Theo, the manager, absolutely went above and beyond!

I’m pretty much a rookie at the whole process of ordering online. Recently, we were scheduled for the last pick-up of the night with a pick-up time from 8:30 PM to 9:00 PM. We notified the Pick-Up Area on the Kroger app that we were on our way. Unfortunately, we pulled up at 9:03 PM, and we notified them that we were in the parking lot. On the app, it said the Pick-Up Department was closed for the evening. After knocking on their door and receiving no answer, we headed into the store to see the earliest time that we could pick-up our order the next day. That’s when we ran into Theo. After explaining our situation to him, he said that he would be happy to help. He immediately stopped what he was doing and headed to the back of the store to the Pick-Up Area. Theo proceeded to gather our order, and we got a sneak peak at their very clean, tidy, and organized workplace.

Theo went the extra mile. More importantly, he did not have to help out at all, especially since we were late for the pick-up time. His help was very much appreciated, and very refreshing; it was great customer service with a smile! It reminded me why many in our extended family have been avid Kroger customers for many years.

As ALWAYS, KROGER is the best place for grocery shopping, especially if you're on a budget...the meats and produce always look fresh and their customer service is the best!!

Love the outdoor Fall Plants!!! Just BEAUTIFUL! The Live Trend Succulents are just too cute!!!!

Can always find anything I need, and more. Lots of great finds.

Never had any issues produce and meat always fresh very clean store always has multiple choices of products in stock

I shopped here while visiting my daughters today and What a nice clean store it is! Very impressed with every detail and employee!

This review is for the Colossal Carrot Cake. I wish they sold it as a whole cake, it is so delicious, moist and texturous. Walnuts, carrots, pineapple, coconut, raisins, pecans, and super creamy cream cheese frosting.

I wish i would’ve got the assistant managers name, i want to say it was richard or michael but i could be completely off. i usually don’t right reviews however, the assistant manager went way out of their way for me! everyone is freaking out because of the snow storms so kroger was crazy packed and understaffed, i tried to do pick up but the all the parking spots were taken and there was a line. i went inside to see if i could get the pick up in store and he took me back there and looked through the orders and really helped me out😊 most definitely deserves a head manager position!!

First I have to say this is the biggest Kroger I have ever seen. Good Lord it's huge 😆

So whoever hires or trains the folks that work here needs to be commended and given a raise. Quality throughout. This is not my neighborhood so I had a lot of questions and every single person 4 in total were beyond helpful. They were nice, courteous, genuinely friendly and eager to help. One even noticed me from afar that I was having trouble finding something and aproched me. Other stores they don't want to be bothered. It was almost like I was around my relatives. I have never seen anything like this in a grocery store. Where I constantly come across lackluster customer service and employees that appear to be forced to be there in many other businesses, this was great. Thank you Kroger Rockwall. It was nice to have been around such wonderful and good energy. Made my day. THANK YOU!

I love this Kroger! And the help is supreme. Just yesterday, I was shopping in a motorized cart, as I am handicapped, and I was having difficulty finding certain items for a recipe. Sean, who works in groceries, was so very polite and helpful, even going to another isle to get an item for me. Thank you, Sean, for your kindness and you knowledge. You know your area thoroughly. I was very impressed.

I want to thank your employees for helping me shop last Saturday. I am disabled and needed an electric cart. I called the store, and within a few minutes the cart was at my van. A young man brought my things out to my van and loaded them in the van for me. Very very helpful to me. my husband passed away in Nov. and this was my first shopping trip alone. Made my day. Thanks everyone!! Joann Didier

Always clean & well stocked 🤗 If there's such a thing as easy ck out this store gets A+. Moved all family RX to store pharmacy because of the GO ABOVE & FAR BEYOND NORMAL (in today's world) EXTREMELY HELPFUL PHARMACY STAFF. It's longer distance to drive but well worth it. Even gas station customer service is top notch..

Salad bar, great selection of sushi, and a nice variety of craft sodas (including my favorite energy drink, Bawls, which is usually hard to find). I also like the bulk bins, and fresh nut butter station! Prices are better than Tom Thumb on most items as well.

I LOVE this Kroger. Grocery shopping can be a stressful task but this Kroger is always so clean, well-stocked, and friendly. It's a very large store so the crowds aren't too bad either. Going to this Kroger actually ends up being my "me-time" and I hate anytime i have to grab groceries from anywhere else.

Very nice grocery shopping experience. Very good meats, with good specials most every week. Location is easy to get in and out of. The gas station is rarely crowded and easy to access.

Walter gave me the best experience this morning. He took care of my issue as if it was his own. He didn't get all mad for having to help me he was actually eager to help. Thank you Walter!