T-Mobile

Went in because my iPhone 11 screen was cracked and ended up getting a whole new phone. Ty helped me, he was extremely sweet, supportive, educated, and friendly. Ty knew exactly what he was talking about, he made me feel extremely comfortable. Sometimes you go into these phone stores and feel like all they want is your money, I didn’t feel that way at all. If he didn’t know something he asked for help. I highly recommend Ty, Kingsley, or Uncle! To help you out with fast, friendly and fresh service!

I went in yesterday to get a phone repaired and potentially upgrade. This is the first time in years I wanted to buy a new phone. Allen was the person there who sat down with me and went helped me pick out the phone I wanted and did his best to give me the best deal he could. I would highly recommend this store, especially Allen if you are in need of a new phone!

As soon as we walked into the store we were acknowledged. The reps greeted us and said they will be with us soon. They were kind and attentive to our concerns. This was a pleasant experience.

I want to highly recommend this location and staff member. I had a very unpleasant experience at the Midlothian location which is a two min drive from me. They gave me the run around wasted my time on something that should have been an easy transaction. Just rude and unpleasant. I was recommended to visit the Country Club hills location, which was well worth the extra drive. Guisela was extremely helpful and knowledgeable about my whole phone issue. Provided great customer service extremely informative and had me on my way hassle free. I highly recommend her to anyone and will definitely return for future business.

This is a tech service location store so I can always go here for technical issues and questions. They are always extremely helpful, knowledgeable, efficient and courteous.

I came to this location on 7/1/2018. I was having an issue with my Samsung GEAR S3 the first person to greet me was a young woman named Guisela. She was very nice and very helpful I was in and out of the store within 15 min. She helped me resolve my issue quickly and she explained to me what was wrong just incase the incident occured again. Thank you GUISELA

Great service and fast Guiselle helped us get a new phone very happy with her service very nice person….

I walked into T-mobile without a clue lost my phone my contacts my pictures and the fact that I had an iPhone there was actually nothing the representatives can do because it came from boost mobile how ever two gentlemen stepped up and approached me by the name of Karl who is the store manager and chance mobile expert by the grace of god their were able to aid and assist me due to the fact the my situation was critical I walked out of T-mobile with a brand new phone where they were able to convert over where I had no phone to now a brand new phone I cannot continue to express my gratitude towards these two young man had not be for them I be lost for a while everyone needs there phone social media is controlling the world right now but I want to truly thank T-Mobile for there services I would truly recommend these gentlemen hard work team work pays off thank so much Karl and chance again

I have to honestly say that this place was so nice n patient with me, not only did they help me with everything I asked for but I felt like I made a friend Guisela. She explained everything to the detail n I couldn’t of asked for anyone better. Thank you!!!

The first lady i spoke to was about to trash my phone and replace it via insurance. Then she called big bruh with the harden beard & he brought my phone back from the death loop. I was just about to blame t mobile since the S8 is coming out. Seems like phones break as soon as new ones come out.

The customer service was excellent! The agents were highly professional.

Absolute great experience and customer service from Kiem, thanks for all your help and expertise.

I had a problem with my phone and the young man took care of me very nice very quick I got in and got out

Nice big store always get my phone upgrades here!!!

Definitely a 360 degree turn from my last visit 3 years ago.

The rep Alex was really helpful and patient with me

Patricia was extremely knowledgeable and very pleasant to talked to.

Excellent Service Provided

Who is the best great experience

Very helpful employees