Buzz Smoke Shop

I don’t know what everybody else’s deal is, but Ali and Robin have been real good people to me. Every time I go in, it’s quick and easy

I have a great experience at this smoke shop great prices. exactly customer service I will be back again!

Everything I needed. Don’t use cbds but make my own cigarettes. Nice surprise I could shop local and not only on-line. Messed up and ran out!

Been coming here a little after it opened. I've always received great service here. Love the variety and of products as well. Its nice to try different stuff.

This shop is the best thing to happen to Jarrell this year! They have a large quality inventory, decent prices, super friendly customer service, and convenient hours. I never leave disappointed and will be a customer for as long as I am near!

I’ve been coming here since they opened! Love the people and the variety. Always a great time and I learn something new almost every visit

i’m glad we have a vape store in our town

Friendly guy, good prices.

Very nice, good stuff

Always helpful

Friendly

Professionally friendly. Great variety of e- juices and devices. A great addition to the community.

Cool place , has a lot of stuff.

My usual place is Drip n Rip, but I decided to give this place a try after they opened. First visit was okay, except the guy had absolutely no idea what he was talking about. They had what I needed, it was just on me to find it and not the person they paid to stand there. Second visit was worse. I didn't go back for months, until yesterday when desperation overcame my desire to drive further. Thought I'd save the gas and support a local business. Big mistake.

I don't know what employees these other reviewers are talking to, but of the three times I've been to Buzz, it has been horrible service on each visit. Yesterday the guy barely said a word to me, just wanted me rung up and out. Didn't know squat about the vapes and was a statue. Not a greeting, not a 'how are you'. Why do people employ the WORST folks for customer service? You know that putting unfriendly people up front will deter repeat customers, right? If that's the goal, it worked. I'm not spending another cent here. I'll continue driving down to Georgetown and when I don't feel like going that far, I'll cross 35 to go to Lucky Smokers where the employees are actually nice. Bonus, both of those stops have deals or discounts and are cheaper by a lot than Buzz.

If I could give this place a zero , that’s what it would be . First off the man who helped me did not have a clue what he was doing . It took him 20 minutes to figure out what coils go with my vapes . Come to find out , they were wrong . Return to the store to replace them for the right coils . I was unable to find my receipt and obviously I look like I just made up the fact that the owner of your establishment knows Jack about vapes and am looking to steal from you . Literally it would have taken a phone call just to keep my business and right your wrong. I won’t set foot in there again after I find my receipt and get my money back !! Don’t waste your money in this place and go to Drip n Rip in Georgetown. It’s worth the drive to go somewhere they know what they are doing !

Dude with the patch jacket has no personality at all. I like shopping local, but if I'm not getting friendly service I'll go somewhere else. Your smoke shop people are supposed to be chill.

I've purchased the Watermelon Bubblegum Elfbar from them 3 times now and all three either burned me or broke once I used it.
The first time they were able to get me a new one.
This time, my boyfriend bought them for me a couple of days ago so I can have backups since they run out of that flavor so quickly, and I opened one 2 days ago, and again, burned me and literally broke apart. I opened the other one today less than an hour ago, and again did the same thing minus breaking apart.
I contacted Elfbar directly to solve this issue. I'm not sure if they just keep getting bad batches or if they are selling counterfeit ones, but I'm over spending money here with having continuous issues like this.
If you purchase something, try it BEFORE you leave the store. If you buy multiples at a time like I do, TRY THEM ALL! Not just one.