Sherwin-Williams Paint Store

Ive never taken the time to write a review, but this place deserves it. I’ve lived in 3 states in the last 4 years, buying fixer uppers in each state. As such, I’ve gone to a lot of sherwin Williams locations. This location is hands down the best paint buying experience I’ve ever had. The entire team (as of 2023-2024) is genuine, approachable, relational… they possess all the soft skills you would want in a team. They’re knowledgeable, accommodating, and helpful. If you need help or just want an enjoyable buying experience visit this location.

Charlie and the team were absolutely amazing at helping us resolve a quality issue.

We had a quality issue with a product we bought previously. The team listened to our concerns, asked great diagnostic questions, and tested the paint we bought back in.

Their expertise was able to figure out what went wrong. And replaced with new paint. They tested the new paint for us to ensure we were receiving the best quality product.

While experiencing a quality issue with the Sherwin Williams paint is not ideal. The upheld guarantees and customer service in helping resolve the issue will keep us coming back again and again.

The replacement paint was perfect, and exactly what we have come to expect when using Sherwin Williams paint.

The manager Charlie & assistant manager CJ are stellar at Sherwin Williams Aurora location. Their knowledge of the products, questions to ask about to zero in on the perfect product for the job was very helpful. The first time in I needed my questions answered quickly before an appointment & that occurred. Charlie helped us out with the products to the car. Second time in I couldn’t stand long and CJ offered to get me a chair which I was very grateful for. It made all the difference between purchasing and having to leave. His expert advice helped narrow down our choices & we purchased three sample choices. The advice he made to paint the samples on larger sections of the wall really guided our decision. Third time visiting CJ filled our order of four gallons of paint of the Sherwin Williams Emerald as recommended. Since I was alone this time, CJ helped carry everything to the car & assisted me to the car because you can’t use a walker effectively with the ice. The employee Colin had done a great job of clearing the snow. As a former Interior Designer, I am appreciate the updated information I was given as well as how the reminder of all that I learned in the past was shared with me by the managers asking the perfect questions to help narrow down solutions.

Sherwin Williams is the way to go. The customer service is more than outstanding, especially at this location. CJ is very helpful and is always there for every need. Paint? Tools? Painting supplies? Painting advice? CJ's got your back! I will be using this Sherwin location for the foreseeable future unless I move far far away.

Here's a deal, you can go right across the street to home Depot and buy paint. But, as much as I hate to admit it... A $75 gallon of Sherwin-Williams paint is simply head and shoulders better than anything sold at home Depot. There's a reason why all painters go to Sherwin-Williams and get their supplies. They're not getting crazy kickbacks, they don't get freebies, and it's more expensive than going to the big box retailers. I use a friend's commercial account who happens to be a painter and I can tell you that a gallon of their high quality exterior paint or interior paint is still more than Lowe's or home Depot even with their discount. The trade-off is the quality, there's simply nothing to compare it to. Go to a Sherwin-Williams sometime and see who goes in there and shops, if the pros use them, That's a good sign that you should too.

Awesome service. I didn't have business name right away and the guy working had the greatest patience. Super store and great people working there! Very pleased

I'll never go to home Depot again for paint and supplies. I can be in and out in 5 mins. Plus the employees are knowledgeable and very helpful.

This store is very clean , staff was friendly! I called ahead of time and the manager was very helpful and had it all set up for me to pickup!

We Came in needed a miracle paint match the young lady helped us get the job done.
Thank u.

I’ll tell you what, I’ve been to a lot of Sherwin-Williams in my life time and this one is the BEST! Great service & friendly staff! Thank you S-W!

Great products and great service! Just like every other SW I 've visited in NE Ohio- the new store maintains the same standards.

Sales associate is very helpful and knowledge to get the right paint and supplies for your project.

Nice and clean. The sales agent helped me finding what I needed.

Friendly and knowledgeable staff. Most definitely will return with future paint projects!

Nice store,great products. People are always friendly and helpful.

New store Kyle was very helpful.

Kyle is always a great help...

Helpful staff. Nice place.

Great staff and service

Great service