Verizon

I recently switched from an android to Apple. Tony was amazing. He spent time walking me through what I needed to know and was extremely knowledgeable. He clearly provided all of the options to make sure I was on the right plan. Awesome service. The location was far less busy than other locations so the wait time was brief. Thank You Tony!!

Great customer service. I felt like Kyle asked intelligent questions, listened to my responses and made sensible suggestions. Thank you for the information and for your patience while making sure we were "on the same page." It's been a few days now and my purchases have met my expectations. Extremely satisfied.

We stopped in and were so lucky to work with Allen. He spent hours with us as we changed 4 lines over from another carrier. He was even able to change over one line for my daughter while she was in Milwaukee! Thanks so much for great customer service, patience and product knowledge.

My experience was fantastic. Jakus directed me
To exactly what I was looking for and was very calm, genuine, and polite. We did have a minor snafu with the checkout process; but he kept his cool, kept me informed, and was very polite and patient as we waited for resolution. I will DEFINITELY be returning for any future needs I may have.

Kyle was excellent to work with, he help my whole family switch over 4 phones with no problems at all. The time was very quick as well but quickness did not hinder quality. If you are having troubles with your current cellular provider and are not using Verizon, I would recommend the Verizon store in Depere, where Kyle is the manager. No pressure at all and made sure our phones were all set before we left. His store mate even drove across town to get the color IPhone my daughter was looking for that he didn't have it, now that is service.

Allen was excellent to work with! He was honest, patient, made sure everything in my old phone transferred to my new one and had some laughs. Probably my best phone purchasing experience. You can tell he is passionate about his job. High five to Verizon for employing this gentleman!

The reps at this store are the absolute greatest. I upgraded to the S8 and Autumn was very helpful in getting me set up and in in the best deal possible. I would highly recommend this store and have already sent my boyfriend and his parents in to upgrade. This is the store to go to for deals and great customer service!

Abby and Amanda work so well together! I hope the company realizes what value these 2 people bring to their business. I'm saying this because I am a business owner and I know how hard it is to find awesome employees like this! They are both very personal and friendly which eases the length of time us customers have to wait for our phones to be set up or "fixed". Best customer service I've ever had at a Verizon store!

I stopped in today because I had an issue with my iPhone and the girl there, I think her name is Abby did a great job. She was very personable, friendly, and was considerate of my time. I would highly recommend going to this Verizon store over any other ones in the area.

I came in today because I was interested in switching from Sprint. I didn't end up switching because the promotion I came in for was expired, but I had the best customer service experience that I've had in years. I worked with a woman named Autumn, or April, or some season. She was really knowledgeable and helped me with the features of the new S8 Edge. I really wish it made sense for me to switch to Verizon, so that i could have given them because of my experience with Autumn.

To best honest is was a really troubled experience changing from one cellphone company to another but the young man Tristian that was helping me was fantastic he worked hard and very professional to complete the service for me. He apologized I was very impressed with him. Thank you Tristian for making what was a horrible experience much more tolerable. You rocked it!!!!!

I switched my phone line onto my mom's account and upgraded my phone to a S7. Autumn was amazing and very helpful during the extremely long process. (It should of been quick and simple but took a total of 4 hours of my personal time to get completed) I also bought a screen protector for my phone since I did not have a cover for it yet, had the screen protector for a day, and absolutely hated it. It didn't cover my screen and wasn't adhered completely after 24 hours. She returned the screen protector for me. She is amazing and I definitely recommend her to anyone looking to go to Verizon De Pere.

Kyle was amazing!!! He worked very quickly and made sure all my questions were answered. I would highly recommend him helping anyone who has an issue with their Verizon phone. Very knowledgeable!!

Allen was really helpful! The whole staff was friendly, and very good. Nice experience while there! He took the time to explain the details of my new phone. Bravo!

Luke was the one I worked with. He is quite knowledgable, quick and efficient. I will return here with any future issues. Give the guy a raise....before he gets a better offer !

Abby and Autumn are so helpful and willing to help when issue.

Purchased my S8 and also got the lifetime warranty screen protector. They have replaced it right in the store and took care of sending old screen protector back to company. Even replaced screen protector while I didn't have the old one and held box and information for me to return the next day with old one.

Also replaced 2nd screen protector after another Verizon store in the Valley area was not willing to replace in store!

5 star all the way. Autumn and Abby were helpful and knowledgeable. I recently upgraded to a smartphone, Autumn gently guided me toward the phone that would be perfect for my wants and needs by asking me 2 simple questions (this after months of research). Have a question? Need help? Check out this Verizon retailer.

Kyle was awesome! I felt like he had my best interests in mind, and wasn't trying to sell me a bunch of stuff I didn't really need!

Went in with questions on 2 phones wanting to upgrade and Tony was very knowledgeable and helpful in answering all my questions and was able to get the phone I wanted with accessories too.

Very helpful and attentive customer service. Even on probably one of the busiest days off the year... Black Friday, but were very helpful through the whole process of adding people to lines, switching phones and walking us through every detail