Walgreens

Last Saturday I was in a rush to get a poster picture developed for a 60th birthday party. As always when in a rush things go wrong. The poster paper, the machine, reps knowledge with machine etc. David the Manager came to the rescue. My car was running for over 1 1/2 with my Mom in it. Needless to say, I missed the surprise entrance. However, David was kind enough to understand the issue, gave my mom a drink on the house, did not charge me for the poster and gave me a GC to use on my next visit. As you can see, there are managers that make the difference in a Business of caring.
Thank you David, I left with a smile in my face. Then enjoyed the "surprise" pictures instead. :)

It was fast nice and easy in and out

The manager is always very well-mannered and helpful, but the Pharmacist and Pharmacy technician are callous, impolite, and impatient. They filled an injectable prescription four times without providing prep pads to clean the injection site with. I requested a few applications worth of prep pads and was told to purchase an entire box. When I asserted that the medication was not complete without prep pads, they told me to inject myself with dirty skin and brushed me off to take the next customer.

The lines are always long. They now close at 6pm, as well as completely closed for the weekend now. If I use the app to fill my prescription it seems to always get stuck in the queue and I have to call to get them to push it through. I miss the old staff but the new staff that I have met are kind. I am just not sure about the management.

Waited in line over an hour for my prescription. Can’t get out of the line due to the way the drive thru is set up. Line inside was crazy long too. If this were to happen again I will definitely find a new pharmacy

The pharmacy staff is wonderful and helpful. However, the store is always dirty and disheveled looking. The bathroom has been out of order since I started going there and that just doesn't work when you wait in line for a while

Be prepared to wait in line, the store is filthy and the workers appear to be burnt out.

Deserves 0 stars. Had an appointment for 12:30 on a Sunday to get a flu vaccine. There was one person in front of me to get a vaccine. I waited over 30 minutes. When I asked why the long wait, the lady giving the shot made it seem like she was very busy and doing the best she can. In that 30minutes, 2 other people came for vaccines, and 3 other people came to pick up prescriptions at the pharmacy. They were not busy, just incompetent. Also, she was not the only person working at the pharmacy.

The pharmacy was unable to process my Highmark insurance so I was unable to get a CoVid, flu, and pneumonia shot. I have successfully used the Highmark insurance many times. Worse is the fact that there were several signs saying that if you were uninsured, Walgreens would give you shots for free. That only applies, apparently, if you are an illegal alien. Too bad zero stars wasn't an option.

If I could leave 0 stars for the pharmacist, Harvey, I would! Absolutely rude and totally disrespectful to my patient who was trying to get their prescriptions filled. Regardless of whether you are "filling in" or not, ALL patients should be treated equally and with respect. Do yourself a favor, save your sanity, and get your prescriptions filled elsewhere.

Pharmacy has the longest wait for vaccines that I have ever experienced. Appt was for 4:30 pm, waited for over an hour before getting to even fill out paperwork (I had to ask for it and the cashier looked surprised), then waited another 25 minutes to get the shot minutes before they closed at 6. Pharmacist was super nice and and the only person to apologize for the wait. The cashiers seemed to not keep each other in the loop and left a lot of upset customers hanging around for ages waiting for vaccines or prescriptions. I know they’re super short-staffed but that doesn’t give them the right to be rude and make us wait for hours with zero explanation.

If I could leave zero stars I would. I came with a friend of mine to sit with her because she had her sick children in the car attempting to go through drive through. Unfortunately this was not the case, we waited 2 hours and 55 minutes for prescriptions that were already prepped and ready. She provided her insurance information although the lady Christine was EXTREMELY disrespectful. She caught and attitude multiple times I asked her why she needed to act this way she said it’s because she was getting yelled at by her boss. I will never recommend using this faculty. Walgreens should be ashamed to have employees acting in such a way.

If I could leave 0 stars I would. Pharmacy in Seaford is HORRENDOUS and apparently has no idea how to use a phone to alert customers if they can’t/won’t help someone (that the store right down the street in Laurel kindly was able to) and couldn’t care less I would have had to go without medication all weekend. No ethics and not following Walgreens’ standard for medication fills. I hope they all deal with the same service when they or their loved ones need medicine.

If you are going to Georgetown Walgreens be ready to wait in line for a long time.... The staff are trying but most are new it seems. It was not a good idea to close the pharmacy at 6pm and close on Saturday and Sunday though. Very poor decision. The old staff kept things running smoothly. I was in line for seizure medicine that i had to go 10 days without. They kept billing it to workers comp when it was regular insurance. Then i only got a 5 day supply.
I knew something was up though. I saw local drug dealers advertising they now fill prescriptions and accept insurance.
I will update the review as time goes on if they get any faster.
Update as of 7-25-22
They are trying to refill a prescription that changed a year ago that was 200mg. It is and has been 100mg for a year now and will not fill it. I've been without this for a month now. I have never had problems until these new people came in. They are extremely slow and can not fill your prescriptions right. I asked them to transfer my prescriptions to Rite Aid. They said no have your dr do it. I asked for a print out of my prescriptions which they said no to but I eventually made them. I asked for my payment methods to be deleted out of their computer system. Again they said no. DON'T GO HERE.....

All the announcements and ads on radio are in Spanish. I feel like I need my passport when I go in here. And the wait time is ridiculous. There's even a sign saying staff is slow so be patient. Which is an understatement. Last visit there was 20+ people waiting in line. Front checkout line was standing there looking around wondering if anyone was even working there. And pharmacy is closed on weekends now when it's the only time people that work for a living can go without standing in a line like they're waiting to cross the border.