AT&T Store

My mom's phone was pretty much expiring lol I can't remember his name but was super nice n super funny. My parents are not tech savvy and hearing impaired. He made sure to talk loud or direct to me thanks so much for your help. It definitely was full service

Came in for a tech issue and Robert was super helpful getting my phone fixed And back up and running. Thank you guys so much for helping me out!!!

I decided to switch from Straight Talk to AT&T and had no idea what I was doing. Hector is THE person to get you taken care of! I really needed to keep my old phone number and was worried that we might be unable to transfer it, but Hector and his coworkers fought for me and was able get Straight Talk to release my phone number! That alone saved me from so many problems. I can’t give a big enough shout out for Hector and the team at AT&T 12th & Commerce.

My customer service rep. Dave was very knowledgeable and helped me get what I needed in a timely manner.

This is the only ATT store in the area (12th and commerce) I will step foot in, they’re always so helpful and honest. They’re knowledgeable and friendly staff always make sure we’re taken care of to the best of their abilities.

This is the best AT&T store in town. As far as I'm concerned, the other one should be a dump ground. The people there are very rude and do not know what they are doing. If you have a problem, come to this AT&T store.

Great service! Shout out to Bobby!

This location at the corner of 12th and commerce is excellent. Simon was who helped us and is also the manager. He was great and really took pride in his store and work. There was no wait time both times we went in and he and they were very helpful and knowledgeable.

Hector was very knowledgeable and helpful. Hector will be my "go-to" associate when visiting this location!!

Great service and great reps!!

My wife and I went into the store and got new phones. Kassidy helped us. She was awesome. Larissa also helped us with our phones and made sure everything was on them and room multiple days to help us. They are amazing. This store has some great people working in it. Thank you.

My son misplaced his phone, so I got another one. We went to at&t store to add his new phone, and the guy who helped us did a wonderful job, and it was an in and out process.

This Att location is the best!

Larissa helped my husband and I. She was amazing. She helped me with direct TV and I only go into the store to have her help me she is wonderful. I was really stressed about switching phones but she made it fun and the time went by fast. Thank you larissa!!!

Larissa was amazing! She saved us on our phones and helped us greatly. I don't know who her bosses are but I hope you know how valuable she is and that I'm only coming to this store and staying with att because of her! If I could give her praise I would on y'alls end!

Every time I go into this store the staff is incredibly helpful. The store manager helped me I believe her name is Larissa and I got set up with Direct tv and some phones. Her staff came up and helped me get my screen protectors on, stayed longer to help me and made sure I didn’t leave without everything being done. Will be going back just for their service.

I just want to tell you guys that even though you messed up THANK YOU for fixing the mistake and doing it with kindness. My daughter got a new phone, our bill is cheaper. You made my wife so happy! Keep doing what you’re doing and rising to the challenge. I will recommend everyone of my customers come to this store in the future. You’ve made a life long customer out of our family. I believe the girl who helped us was Cassity!

I can appreciate good customer service and this is the place to go for Great Customer service!! Simon and Nic were great the last time I was there! Sara and Lindsay were great the time before that! Thank you for all your help!

The young man that helped me, was very courteous and helpful. And was quick to answer any question I had. He is probably your best employee, and deserves a raise! He waited on at least 4 different customers, the other (2)?
Thanks

I was very impressed with my visit. I got excellent assistance. The store Rep was very professional & knowledgeable. I will continue to go to this ATT store. The one at Commerce & 12th St. My experience was very satisfying. Sorry to say the one on 12th street is not my idea of good service.