NAPA Auto Parts - Castle Rock Auto Parts

Great local parts store. They carry a large amount of heavy truck parts in addition to the usual car and light truck supplies. The staff does a great job of making sure you are leaving with what you need to eliminate a second trip.

The gentlemen that works there (dark hair) was very nice and he was very good to me. I needed a part and I was a couple dollars short and he covered it for me and that was just absolutely awesome customer service and real old home town feeling of nostalgia. I really appreciate that there are still people that want to make Castle Rock a place where people feel welcome & at home.

Very helpful staff. Car needed a jump, so i called the store to see if they had emergency portable jumpers. The staff member who answered the phone actually used his own car, and came and gave me a jump. Really saved me in a pinch!

Best customer service I've experienced in a long time! Very friendly and helpful staff. They helped me find the windshield wipers I needed, and were completely accommodating for me, even put them on for me!! Leah was very friendly, helpful, and personable!

Friendly place staff was great!

A great small town auto parts store. Extremely friendly and knowledgeable staff will assist you with whatever your automotive needs are and if for some reason they can't fullfil your needs they will point you in the right direction.

Very helpful, I purchased a battery, I have Triple AAA nice discount.
Lady ran to door to help me carry my battery core..nice! Store was clean.

I needed a new battery for my wife's car, they were friendly from the moment I walked in. As soon as they determined the battery I needed one employee chatted with me while another went to find the 1 that was in shock. Just such a smooth friendly experience that you hope to get.

Always have what u need, helpful and knowledgeable

Our battery died while visiting our storage unit and we didnt know what to do! Called napa here and he came out and jumped our car!! Thank you so much!!! Best service ever!! Theres still kindness in the world.

This store is awesome! Why? My family and I were headed back to California when our vehicle blew a radiator hose at a rest stop. I called to have our van towed but it was going to take hours. I called multiple auto parts stores for the radiator hose, but nothing worked out. I called Napa at Castle Rock and talked to Brittney. She was more than helpful. She went above and beyond. They didn't have the hose I needed, but Brittney located one at a different store. Not only did she get the hose, but she drove to the rest stop that we were stranded at and delivered it with coolant. My family and I are very grateful to Brittney and the staff at Napa Auto of Castle Rock. Thank you again Brittney, you are an Angel!!!

Ended up breaking a serpentine belt on the freeway lost my power steering/charging system, made it to your store 10 min before closing time and with the help of your employee, Ivan had it fixed. Even though it was after closing time he supplied me with tools and light to get it done so I could get home.

Quick in and out although parking leaves a bit to be desired,I was able to find what I needed

Selection and service is great. Always nice to go in there and they know what you need.

I'm a truck driver passing through the Castle Rock area. I just had the pleasure of working with this NAP store recently, and I can't thank them enough for there 5star exceptional customer service I received. Thank you to all of the team at the Castle Rock WA location.

I needed some specialty Mercedes parts, and as long as you pay for them before 1pm, they'll get them from Portland by 3:30pm. It saves me the drive!

Came in to get a code checked on my Ford Escape and the guy that helped me was very nice and informative.

They had just what I needed, very helpful, very friendly, and when it was advertised with the wrong price, that's the price they gave it to me for...

The counter personal always helps out and always gets me what i need. Thank you Napa of Castle Rock

This is a great NAPA with fast and friendly service! Visible from the street with plenty of parking!