The UPS Store

Kevin and the staff are great people to do business with! Super helpful and friendly!!

Great job. Kevin is terrific. Everyone friendly and helpful. Also purchased peanuts and tape.

Amazing customer service! If you look at the people who rate this store 1 star, they rate everything 1 star and have nothing better to do than be constantly negative. Believe the reviews of the people who took the time to talk about their experience. If you’re worried about sending something fragile, bring it to Kevin. He is a packing wizard!

I’ve been using their services for over 10years now, their expertise and friendly service is second to none. The staff is always willing to assist, and help you decide the best and most economical way to ship your stuff. By far the best store I’ve been too.

These are the most helpful shippers I've ever encountered. Their staff are the most responsive, helpful, polite people. I always prefer shipping by UPS but this store is the epitome of customer service.

The service here is always first rate. They do a great job of packing shipments and are very convenient.

The also have a large format printer which is very helpful when one needs a drawing printed at full scale. I would be very sorry if they were to leave town.

Been coming here for years. Overall great service and very helpful people. This is the only place around here with a reliable notary public.

These guys are great! Kevin is always a great help. Highly recommended to all in the area who need just a few copies, to mail a package, or rent a UPS box. 5-star service in book!

I'm pleased with the quality of service at this store. Andrew Sphar helped me get my package to my Dad in a day! Great customer service and they do copies and poster printing too. Will use again.

I've had a mailbox here for maybe 8 years. These guys are friendly and helpful without fail.

Great guys and customer service !

Great customer service!

Genuinely nice people. Well run. Strong community feel. They provide mail boxes, packaging, shipping, printing and other services. I’ve used them to ship several packages and they’ve been wonderful.

This place consistently has the least friendly service of any place ever. You are always made to feel like they are doing you a favor to take your money. Not sure if the owner is just an a@$ or if is the people he hires. Update it is getting better but still about the same

The worst experience ever! I went to print 10 11x17 prints for work, the young man asked me what size and I told him very clearly 11x17. He proceeded to print out 24x36 and I told him that I didn't ask for that. He then tried to print the 11x17 and it took forever. He said the printer was having issues communicating with the printer. I waited patiently and stepped away to make a phone call. I looked up after my call to see him walking out and saying "later" to the other two guys in the store. Without even saying "so and so will be helping you because I have to leave".

The next person was even less helpful. I was there for almost 20 minutes and left empty handed.

The store smelled like a locker room, neither of the 3 employees there new what they were doing and they had no customer service skills whatsoever! They weren't rude but they may have well been. After the first employee left the second one probably only spoke 3 words to me. Literally, 3 words. I have used them to ship before but will now travel to Algonquin to do my business.

Not that I did a huge amount of business there but I will never step foot in that place again.

I just stopped by to ship 8 items. The person behind the counter only listed 6 items. When I looked at the receipt, I saw only 6 items. I discussed with him there are 2 missing items, and he kept assuring me that "all are in" several times. I insisted to get a receipt for all items, and simply he did not have them. His statement led me to believe that he was gifting himself the other two items, if I did not question him. The same person, wanted to charge me $3 dollars to print UPS label. When I questioned him he charged one dollar. I do not think UPS would accept this person's conduct. May be more complaints will get someone to investigate this location.

HOURS ARE INCORRECT!
Went there tonight at 5:30 and it was closed. The hours posted are: Thursday 8:30 am – 6:30 pm. WRONG!

Not open at 8:45 per posted sign.