The UPS Store

I have been to different UPS stores and by far this has been the best treatment. Keith and Teja have been awesome. All UPS stores should follow or shadow that store. Unfortunately, I did not get the manager’s name. But definitely a 10 out of 10

Who ever the store manager is here please read. I returned two boxes that came from Amazon damaged today. The instructions no where stated I needed to tape up the box just include all items and print the prepaid shipping label. I was instructed by a lady at your office that with prepaid shipping labels we need to tape our own box and was told to pay for a roll of tape to use a few inches of it. I found this to be ridiculous as no where in the store does it say this and other ups stores allow us to use there own tape. (Wesley Chapel UPS store) after push back from your workers they decided to do the right thing and tape the box which is why I gave 5 stars. I just ask to do better in allowing the guests to use your tape without be given issues and as long as it’s not abusing your generosity. Thank you

Great customer service !
Brought my hand-made, stained glass lamp shade to Mr. Aaron at this location, hoping to have it packaged and shipped to NY for my daughter. He took great care packaging it and it arrived safely and on time. Thank you Aaron !!

I’m so happy to have this UPS store. I do all of my Amazon returns here. The staff is very friendly, the store is clean and there’s never a long line.

Staff was very informative and friendly! I had an appointment for fingerprints and went in early to make sure I had everything I needed. The manager helped guide me through everything and even went out of her way to call and ask questions on my behalf. Definitely would recommend!

Aaron is always efficient, friendly and helpful! Thank you Aaron, you make sending packages back to Amazon a breeze.

We are so excited to have a new UPS store with such friendly staff and great customer service. Coming from a small family business, you can't beat the feeling of walking into a business and getting personally acknowledged by an associate. They always greet me with a smile, ask how I am, and always offer to help with anything. It's truly nice to go into a place of business these days and walk out feeling like you were taken care of and they do just that!

We needed a UPS Store in this area , and thankfully we got one. AND WE GOT A GREAT ONE! Super Nice Owner and Employees , Great Customer Service , this is how you run a business!

Such a nice new location locally! We went in for fingerprinting after having a poor experience at a different location with no help and the staff was SO helpful and walked us through the process. It made it so much easier and quicker. The store is also very nicely done and very clean, and with the staff being so nice and friendly it’s worth the extra drive to use this location!

The best UPS store in the area! I’ve been here now for a variety of services and I’m always met with such kindness and professionalism. Every service has gone smoothly and I’m finding myself using more and more UPS services since I discovered this location.

Had extremely great service from Keith and Manager Aaron.

It is such a pleasure now to have a UPS store so close. These people are terrific and provided such quick service. Had to return something to Amazon and with a QR code it was so easy. They offer so many different services including Notary! Check it out!

Wow! Great friendly and efficient staff. Nice clean store. Great location.

I’ve been in here twice to return an Amazon order. Both times the employee was friendly and helpful. Very quick service. Happy they are here.

So happy to have them in our side of town. Excellent customer service.

Owner/manager her name is Vee and staff are very helpful and friendly and always greet you with a smile! No waiting, my Amazon return was complete in under 2 mins! Great service :)

So nice having this new UPS near all my other shopping. The facility is very bright and clean and staff is very friendly and helpful. Aaron was very kind to help me bring something in that was a little bulky for me.

It’s nice that there’s no huge line here in Zephyrhills Got right in and out which is Awesome

So glad to have it so close when needed. I really was surprised!!! Happy to see them here.

Awesome place . Happy to have this ups store closer . Great stuff.