Walgreens

Jody (I hope that’s how you spell it) was so lovely and sweet. Super friendly and kind. Give her all the raises.

Been going here for years and never had a problem.

I usually have no problem using this facility. Their closing hours are posted on the door as 9pm M--F. I got there to pick up a script 10 minutes before closing time and they had already locked the doors. A seemingly new associate was having trouble unlocking the doors to even let the customers out and when the "manager" came to the door to assist, they both said "we're closed". Very poor business practices.

Very Under stocked and they can be a little more friendly. It won’t hurt

Lack of customer service

How is it that this is the busiest time of the photo season and your stores can’t no properly stock popular photo items? Said my order would be ready in 1 hour however half of my order can not even be made because the management at my local store can not be bothered to properly stock popular photo items! Worst service ever!

We signed up online for a Covid booster shot - filled out all information - had the appointment confirmed - showed up on time...and then we were informed they had no booster shots available! Wasted time, wasted gas, and no booster protection. Not very professional.

Pharmacy was really slow, medication was not ready, I was told to wait 15min, then closed the gate while I was standing there waiting because it’s lunch time. If they would’ve told me to come back after lunch then that would’ve been better. I went back 2hrs later, I figured that would’ve given them enough time after lunch to get it ready. They still told me to wait 15min, I walked around, went back 20min later, was it ready? NOPE!!!

Not really a good store the hours online says 9PM and the hours on the door says 9PM and it's 8:41PM and my husband walks down there to get me something and the doors are locked and they say their closed like WHAT!!! The workers inside just close the store when they feel like it I will be reporting the store in the morning to the manager because their not fallowing the hours of the store correctly.

3 visits in 6 days to pick up much needed Synthroid,. told sorry it’s still not ready w different excuses each time. Then on visit 3 they say they are out of stock. I am on hold as I type this, been 30+ minutes
Edit: No one picked up, just got hung up on at 36 mins.

My daughter was hospitalized nearly a month for seizures. Her neurologist called the Walgreens pharmacy a day in advance an requested we stay and extra day just to make sure the pharmacy had her meds. The doctor, various nurses and a nurses aid confirmed the prescriptions would be ready the following day. The following day came, my daughter was discharged. We got to the Walgreens pharmacy and her prescriptions weren't ready! My daughter had a seizure in Walgreens. We had to rush her to the nearest hospital by ambulance, she was hospitalized for and additional three days because she couldn't get her prescription medication and we couldn't be released until her prescriptions were filled. We had to stay until we could find another pharmacy that had her medication in stock. Walgreens dropped the ball by failing to thoroughly communicate with the doctors and me. If this Walgreens pharmacy wasn't able to compound a specific medication then that should of been communicated with us before they accepted the prescription. I am very disappointed with the entire staff working in this Walgreens pharmacy and I will never get another major prescription filled with them again.

Every time we've had a prescription called in to this pharmacy there was a problem. Needs to be faxed, needs to be through computer, needs this or that. And this is for basic antibiotics and antivirals, not controlled substances. Also constantly understaffed. Never had such a consistently terrible experience. Avoid.

Here on a short three day vacation.. I forgot my heart medication.. not only were they closed on Labor Day but I waited on hold for one hour and then was disconnected when I was next in line ... The Wallgreens Executive Staff should certainly look into the management running this Pharmacy... absolutely Disgraceful!! On every level

On hold for over an hour and STILL NO ANSWER I definitely called corporate something needs to change at this walgreens. Everytime I call I'm on hold forever and every time I'm there there is a long line, how is that acceptable?? Believe me they took all my notes down and I told them about all the complaints I seen on here

Calling Walgreens waiting on HOLD for 26 Minutes, 22 of those Minutes I was Also On Line inside the Store. The phone was RINGING NON STOP & NO ONE ANSWERED THE FREAKIN PHONE. Finally I get to the Counter & ask for my Prescription . They hand it to me, and after I paid I said "How come no one is answering the Phone? The Gentleman Looked at me and I told him "I've been on Hold for 26 Minutes and None of you even Bothered to answer the Phone. He stared at my phone and replied "Mam we are very busy" I said Sir it's Called "POOR CUSTOMER SERVICE" If you can't answer a phone in between dealing with 3 Customers (2 others and myself) in 26 Minutes then you don't deserve to have this Job!! BE PREPARED FOR LONG WAIT TIMES ON THE PHONE AND LONG WAIT TIMES ON LINE!!!! I'd Give a NEGATIVE 5***** IF THE APP ALLOWED

FYI Walgreens in MONTGOMERY NY IS AMAZING!!!!

The worst customer service possible can be experienced at this store.