The UPS Store

The best UPS store!!! Been going here for 2 years and they are the best team; friendly, fast and makes it so easy to return things and ship things. A+++++++

Incredible customer service at this location. Staff are fast, friendly and efficient. This is the best UPS store location I have ever been to.

This is the most random review but this is the best UPS store ever. The people are always SO nice and do their best to make it the most efficient trip to UPS ever. It’s not even the closest UPS to me but i always come here.

Just a huge shout out to Dinesh and Amanda the owners if this UPS Store. I am always impressed by how great their customer service is. These owners go out if their way to explain things and are always updating you as a customer and changes to postage and fees. They are so professional and I would not go anywhere else or to another location. They have gone out of their way to print things for me and help me with documents. The best service in Contra Costa County. Please support this store.

I have used this office frequently and I am ALWAYS treated incredibly politely and cheerfully. All employees are capable and efficient.

I have been using this UPS Store exclusively for all of my shipping needs over the past year or so. The owners are very friendly and helpful, and their staff has always been friendly. All of my experiences here have been positive and they have been super helpful and go the extra mile, assisting with labeling and things when I was in a hurry. They have always offered great suggestions and alternatives for special shipping situations and are upfront about costs and are understanding if you decide to go a different route without judging or being dismissive. That's a big deal because, let's face it, sometimes you can find ways to save some money just by changing the way an item is packaged or going with another service and nothing sucks more than being made to feel bad about that, and they have always been understanding and kind! I find myself leaving the store with a smile on my face.

Amanda and her team are amazing! They my most sentimental items (a marble table and 6 ft painting) cross country. The items arrived in perfect condition. I trust this UPS Store with any shipment. The team is so nice. Great customer service!

We really appreciate the new owners, Dinesh and Amanda. They are efficient, professional and personable. We also like how they have taken the initiative to support the community by conducting clothing and food drives.

I have had bad experiences at this location before, but had to send a package the very last minute so visited them. It wasn't too crowded which was good, and I realized that the staff has changed completely. The girl at the counter was polite and friendly, and that's what you expect from customer services. The new team is definitely an upgrade from the previous one!! Good job!!

Great business. Always professional service and very friendly staff members. They also take USPS parcels unlike other UPS stores in the area. Highly recommend!

They came under new ownership back in April of 2021. The new owners Amanda & Dinesh, along with their new staff, have changed the UPS experience to one that is extremely efficient, friendly, and helpful! 5/5, would recommend!

Friendliest staff and awesome curated selection of fun cards and personalized notary services. They made me awesome notepads with pictures of my dogs face on it.

A wonderful experience. These folks are friendly, knowledgable and efficient. I will always use this store.

Great service. Everyone is always ready to help you. This store knows customer service!!! Everyone is really nice to the customers.

Great customer service!

Love Dinesh and Amanda ! So sweet and everything they do is top notch !

Great service and pleasant staff.

I called the store as I had to pick up the package but was delayed. They waited for good 15 minutes beyond the store closing time.

Great customer service, and very helpful.

Nice good place. You can get papers printed there. Nothing other than that.