Kroger Pharmacy

I have been a Kroger pharmacy customer for 36 years in Rochester and Oakland twp MI. I have always been tremendously happy with them-NO complaints EVER. Well today that changed with 2 people I had never spoken to before. Apparently They have started giving Covid shots sometime recently at the Oakland Twp store. My Dr called in a prescription on the automated line at 12;30. 2 hours later I called to see if it was ready. A man told me he never received it. I called my dr who spoke directly with this man who told him to call back and leave it on the automated line. I assume he was the pharmacist. My Dr said he had ALREADY done just that over 2 hours previously. The man told him ok - yes he had it-but he had been busy giving vaccines all day. I called back an hour after that and a woman told me they never got the call. I enlightened her on the actual facts and told her I had been lied to once and now she was doing the same thing!!!! Lo and behold- she told me oh- she found it and they were working on it. If they cannot handle the vaccines then you had better get them more help. I am stunned that I was lied to by two different people instead of just telling me they were very busy - which I have been told before- and my reaction was thanks for letting me know. Lying is inexcusable.

They did an amazing job on an edible image cake which was a huge hit at my family's birthday celebration. Their floral dept also created a lovely corsage at just a moments notice. Staff is absolutely the best at this store!

Every one especially Connie is so nice and fast here. They always have my medications. There friendly and never have a bad attitude. I drive passed 4 krogers just to come here because they are so fast.

I have been using this pharmacy for over 6 years and the service is accurate and fast, very friendly and knowledgeable. I would never go back to any of the other pharmacies.

Friendly staff who were able to quickly order and fill my prescription.

Always kind and they do awesome.

They help several people.