DICK'S Sporting Goods

I ordered Callaway XR OS Irons - Steel for in store pickup. I was able to pickup same day with curbside pickup. When I got home, I noticed that the irons looked used. I called the shop and went back to get the issue resolved. Despite the goof by whoever packaged and gave me the original, used irons, the shop resolved the issue quickly. Juan, Fred, and the three younger gentlemen working the front were all helpful on Tuesday, August 25, 2020 evening (just before closing). Shortly after the purchase, the irons went on sale and I was able to easily get the irons price adjusted online. Overall great experience.

I am a huge sports playing enthusiast and I go to Dick's Sporting Goods and Big 5 and other sports stores all the time. This store was extremely big with a great inventory and was very clean and organized. The best thing about this store was the stellar customer service we received from a gentleman named Fred. He met us in the golf section and asked if we need help with anything, and we explained we were looking for a first time ladies golf set for my girlfriend. He not only showed us all they had to offer, he ended up being an incredibly knowledgeable golf expert and told us all about a good set for her as a first time golfer. He then took us to a demo swing area that we didn't even know was there and let her demo the different clubs and also gave her some tips and pointers on how to use them better. We came into the store to look at clubs to try to get my girlfriend more motivated to play golf with me and left with her feeling way happier and interested in golf than I could have gotten her to be, thanks to the very charismatic and knowledgeable customer service of Fred. We spent $260 on everything and it was worth every penny and we could not have gotten that satisfaction with our purchase if we bought online. I go to sports stores all the time and this was the best customer service I've ever had!

Very friendly and helpful staff. I came in with my daughter to get her fully outfitted for softball, and one of the store managers personally helped walk us through all the equipment by department and set us all up. Very good service. Great selection of inventory for every sport.

Great store good selection an great customer service

I'm so glad to have a decent sports store in Morgan Hill finally very happy with everything. A pretty good fishing department and camping equipment then all the sports stuff you might like.
It would have got five stars if I didn't have to pay

Amanda was more than helpful in assisting me. She was able to string my racquet the same day! I also had purchased pair of Adidas adizero Attack tennis shoes and found them at lower price online. They had no problems refunding me the difference to match online price. Whenever I frequent the store it is not long before someone will assist you.

My husband and I visited Dick's to purchase a firearm. They were so patient with us and guided us through the process with ease. Very professional and was a great experience.

Great location, easy parking. The staff was super friendly and helpful. Also let me know when the next sale was going to be. Will be returning soon!

Great service was looking for a particular brand and type of soccer shoes. Wasn't in stocked but the employee working there help us to order online. Great service

Walking in, given directions, found exactly what I wanted, out the door in 5 minutes, love it!

Customer service was excellent.
Thanks for your follow through Tanner and Andrew on my bicycle rim problem. Happy customer.

Sorry no pictures but this store was extremely well kept up excellent customer service and I found what I was looking for within 10 minutes oh, that means I was in and out. And this was 3 days before Christmas

Great selection, great service, got asked if I needed help 4 times before I was even in there 5 minutes. 🇺🇲🇲🇽👊⚔🇺🇲🇲🇽👊

The staff was super kind and helpful

It was a really good sport store and they have really good service I would definitely recommend this store and it is clean

Great customer service again!... helped us exchange a mistake that was shipped wrong and even honored the original price!

Thank you for having the product that helps me study hard 📚 and for all the safety procedures performed for covid!!

Destiny was very helpful and courteous! Great customer service!

got a 2xl men's underarmour here, staff helped me locate it, a+ grade

I really enjoy customer service is above and beyond Alex & Adam G