CVS Photo

Caremarks billing process is atrocious but after 3 trips to CVS to get a script filled and 2 phone calls to corp Kayla and Frank were able to fix my issues with billing. I don’t blame them but their billing system is antiquated and stressful. Thank you Kayla and Frank for your service even when I almost lost my cool and became a Karen you kept your professionalism and courtesy. Thank you

Another pharmacy couldn’t fill my prescription tonight. So I went here. It was a hassle. 15 miles away from the other pharmacy. And the other pharmacy provided the wrong address so it was hard to find this one. And I was told by one of the pharmacists here it couldn’t be filled today. But Ronald saved me and filled it. I love this pharmacy!

Less than 10 minutes wait.

Nice

Rating for the pharmacy I would give less if I could. Went there a bit early to pick up my prescriptions, they weren't ready so I left, only to get a phone call an hour later asking me to update my insurance even though my wife and kids all get their prescriptions through the same CVS. On hold for 10 mins so I decide to drive over to give them my info but they only did 2 of my 3 prescriptions because my 60 pill 250mg prescription for Naproxen is available over the counter as Aleve they decided against filling it. Then I saw that 24 220mg pills of Aleve is $7+ tax I pushed back and they filled the prescription an hour later for $1.10 for those 60 pills. They tried to not give me the option and instead tried to push me to something at 10x the cost. What a terrible way to treat customers.

Terrible pharmacy. You call them they don’t answer. You show up and there’s customers everywhere. No one behind that counter seems to know what they are doing. For a pharmacy that is open 24/7 in my case a Sunday night due to an emergency you would think they would be more organized. Instead they are slow like sloths and really don’t care. I would never ever use this location after last night. One lady told me she would expedite my order since I was waiting for long then check back in 5 min .. checked bank after 10 still nothing but a pathetic attitude from her.

My rating is for the pharmacy, and I would give less if I could. My 17 year-old son had leg surgery today. I dropped prescriptions off prior to noon, and they told me they could not have them until 5:00pm, and begrudgingly I agreed. I thought that was too long without the pain meds and antibiotics being he just had major surgery today. When we showed up at 5:00, they said they would not fill the prescription until tomorrow morning, and now my son is lying in pain, this is ridiculous. Of course now the doctors office is closed since they made us wait until 5:00, and the pharmacy will not give us back the prescriptions to have them filled elsewhere. Go somewhere else people. I will be taking my 20+ years of business there elsewhere.

Pharmacist Gave Racist customer service