Tropical Smoothie Cafe

The best smoothie I've ever had in my life 😋.

The best customer service ive had in a while !! :))

Ruben P on the drive-thru was a G👍👍

Staff was very friendly and welcoming and the food was great!

They take forever to get to the window. Seems like they try to avoid drive thru customers. In the short time that it’s been open, I’ve seen a decline with customer service which is unfortunate. I’ve had an equal number of positive and negative experiences when it comes to customer service from the employees. Traffic also blocks the parking lot and even with staff outside, they all freeze up when it comes time to move the line. They need more training for sure. I did order a flatbread sandwich one time and it was also very lacking and dry. I was not impressed.

Smoothies have very little flavor. They are very liquidy but with chunks not a good consistency. The sandwiches also lack flavor. I just ordered a Buffalo wrap and there was very little chicken and almost no buffalo sauce. Very disappointed especially for the price. Other tropical smoothies in rgv have much better quality of smoothies and food. I have visited this location three times since opening hoping it would get better but it hasn't.

Used the app and had to wait 45 minutes to get my food. My wrap was cold and my smoothie was liquidy, which is unheard of in other tropical smoothies.

30 mins for one smoothie and other people after me got their orders first

Have literally waited an hour outside for 2 smoothies, its ridiculous. never again, juiceus is 100% better and faster.

Employees where very slow , they lost our order and made us wait for 30 minutes.