Pep Boys

Exceptional Service at Pep Boys
From the moment I walked into the Pep Boys shop, I was greeted with the utmost professionalism and care by Jesus, the front desk person. His expertise was immediately evident as he patiently listened to all my questions and concerns regarding the replacement of my car’s brakes. What stood out most was his assurance that we would have a detailed discussion before any work was commenced on my vehicle. This level of communication and transparency is rare and truly appreciated. It’s clear that customer satisfaction is a top priority here, and thanks to Jesus, I left feeling confident and well-informed about the services provided. Highly recommend!

Thanks Jesus. My daughter took her Ford Escape in for an oil change and unfortunately was told the car needed other services. Jesus helped us contact her warranty plan and got an oil leak covered. He also gave us a good price on a serpentine belt. The work was done in a timely manner. It's refreshing to work with someone honest and trustworthy.

Earlier this week I was driving down Celebration Blvd. when my low tire light suddenly came on. I had just had my car serviced at the dealer including tire rotation and alignment and all tires were good and had 35 lbs. of air. Concerned about a possible puncture I drove right to Pep Boys in Celebration. They checked the tire for me and told me I had picked up a nail. They then had me wait for about 30 minutes while they patched it. When I went to pay they said no charge. I was amazed in this day and age. Thank you Pep Boys. You really saved me.
They couldn’t have been nicer or more customer oriented.

Easy to schedule appointment on line. Work performed as requested. Fair price. Friendly, knowledgable staff = Happy Customer. Yes, I would recommend Pep Boys and yes, I will bring my car back again for future service.

Love this shop. Jesus is phenomenal and the technicians do great work. I have a fleet of trucks and I recommend anyone with multiple vehicles to get their service done at this location.

On our drive to Orlando we encountered a flat tire from a nail. We made an appointment online for Sunday at 8 am. The customer service was excellent and they fixed my tire in 35 minutes total! Now I’m back on vacation with my family with minimal delay! Thank you!

I recently had an outstanding experience at Pep Boys. The staff's professionalism and efficiency were exceptional. They provided transparent and honest guidance on repairs, and the service was completed promptly. The team's customer-centric approach has made Pep Boys my go-to for automotive needs. Highly recommend!

This place went above and beyond for me with my tire issue. They really didn’t have to do much, except within their jobs, but they just excelled as genuine and good people. Completely fixed the issue physically and made my day better. Highly recommend.

Jesus and team did an excellent job! I was on vacation and had an issue with my tire, they were able to get me going again in no time!

Excellent service, super quick, very good price. My tire had a bad flat but they fixed in a few minutes. I will repeat whenever I need then again.

Fantastic service. Friendly staff. I would highly recommend. We were in a pinch, and they helped us out with very thorough service. I would HIGHLY recommend these guys. I am so very grateful for their work. God bless.

Visited 2 days ago and a gentleman named Jesus assisted me. He was extremely gentle and professional. He solved my problem in less than 5 minutes and didn't even charge.
Great service. 100% recommended.

I have been coming here for several years. Jesus is absolutely amazing 🤩
He is always very kind, friendly, caring and always willing to help me with my car needs.

As long as he is here I will continue to come.

I am very grateful to him!
He is beyond wonderful!

Jesus takes care of all of my cars. He has outstanding customer service and always gets me in and out when my scheduled appointments are confirmed.

This place was amazing. I had a rental car with a bad tire. Not only did they replace it quickly, but they filed the claim with Budget. The service here was excellent!!!

Pep boys always are the best. Had a nail in my tire and no appointment and they got me in and out within an hour.

Fixed our flat tyre super quick .Jesus the store boss at the time and his colleague also called Jesus very friendly and made sure us tourists were safely on our way.

Jesus, that’s your guy! He will take care of you. Thank you so much for the great service! Definitely recommend :)

Very helpful. We were under a time crunch and had a nail in the tire of our rental car. They serviced it really quickly and we were able to get on with our day. Very polite service members

Easy to make reservation online. 25% off coupon easily promoted. Drop off and pick up was easy and done with a smile. The text and call features of the notifications also made the process smooth. Work was done well and the documentation was also clear.