Verizon

Always friendly and willing to help even if not purchasing anything that day. We buy all our Verizon products here.

I typically have a good experience at Verizon, I expect long periods of wait going in, which is understandable and doesn't tend to bother me. Today it was busy. I expected to wait a while, however, the flow was extremely quick. Bonus. Then, the best part of the day happened, Sheldon. I made sure to take a long look at his name tag before I left so I could leave a review dedicated to him. Sheldon was very kind, helpful, thorough, and down to earth. We did everything quickly and easily, and he didn't seem to mind our toddlers outbursts of excitement. Sheldon, if you see this, you're the man.

It was good. Joel is a good guy to talk to. Thank you for not stressing me out. :-) Got a phone upgrade and a watch for my daughter.

Got a new phone and was experiencing trouble with people having trouble hearing me. Went to the store and was helped first by a new agent, Ryan, who was very nice and then had the pleasure of being helped by a customer service representative named Keema. She worked on my phone and since the problem was calls I made from my home, she gave me her personal number to call her from my house to see if she fixed the problem. Which, she had fixed. Thank you again.

Today my phone broke so I went to the store to use my upgrade. When I walked in I was greeted with smiling faces who were ready to help me. The employee who helped me was Cody. He was AMAZING!! I wasn't too sure what I wanted. I had the Samsung S6 and needed something with a great camera to promote me business. He knew right away what to suggest. He listened to me and showed me how to use both phones he suggested.

When I decided on the phone he took his time making sure I had everything I wanted/needed. He even found a bundle deal for me. If you ever have an issue I highly recommend talking with Cody! He is super nice and very helpful.

I wanted to say Thank You to Brett and Cody! They both went above and beyond to assist my cellphone challenged mother when she came into your store with a broken phone.
I live 1200 miles away in Florida and couldn't help her they stepped in and got her back up and running with a new phone. I believe she even got a little user lesson from Cody.
Guys Thank You and I hope Verizon appreciates the professionalism and patience you show your customers.

Clean store, nice employees, lots of stock. They were patient while I worked out some bogus account management issue. Pretty bummed they couldn't offer me the good trade in offer I went in for but it is a Verizon issue and not really their fault.

Roman was awesome!!! The store is always busy but he thanked me right away and brought me a bottle of water. He also got me a new plan and a lot more bang for my buck. The I pads were apparently not cooperating, but not only did he know his stuff he was entertaining and made me laugh. Not only that he walked me out and held the door for me... Who does that!?!?!

The staff was quick and helpful! I told them my problem and they quickly came up with a great solution.

My experience with Verizon occurred while getting a new phone to replace my 7 year old one. There were problems with the new phone. I went to the Store in Loyalsock where I met Aaron. He was terrific. He was tenacious, smart, and went beyond the required effort. Eventually he got the phone working and helped get my old one wiped clean and returned. Thru all this he was patient, and very personable. Thank you Aaron and Verizon.

I took my 90-year-old, mentally alert aunt in to get a very basic cell phone. Michael waited on us and he could not have been more respectful and helpful to my aunt . We first went to T-Mobile where the girl seem to not want to be bothered with an “older person “. My Aunt purchased the phone and service from Verizon even though it was a little more expensive.

Very courteous and professional, especially since I purchased my cell phone online. Several employees involved as old phone was outdated and hard to transfer saved information to new phone.

Joel was excellent and so pleasant, very helpful! I would recommend him to anyone! He went above and beyond, seems to really like his job! You don't see that a lot anymore. This was in the loyal plaza on the Golden Strip. Iam olderand not good with electronics and hewas very patient with me, plus also did a follow up! 😊

Generally, I HATE this place. I pay too much for cell service and it's like entering the lion's den for upsales in this joint. Today, made me a believer. Ian/Ean and Jesse not only fixed my major mess-up but took care of us in real time with my online order. They saved my day and made my kids' day since we got to leave with their iPhones. Thanks guys!

Great location to purchase your new phone or to ask questions about your plan. Everyone is helpful and wants to give a great customer experience every time. Highly recommend this location at the Loyalsock plaza

Amazing staff, great customer service and awesome deals.

Went in to lower my monthly bill. Brett Schneider waited on me and helped me lower my monthly payment. He was very professional and very polite. Kudos to Brett.

I had never been in this Verizon store before and the lines seemed long for a Sunday but their competent Associates helped solve my issue and I was done and out of there. Thank you.

I wasn’t in a place/store but was very happy with the rep that answered my call. He was very professional and easy to understand.

Awesome customer service, my friend bought a new Samsung note 9 2 hrs later the screen cracked with a screen protector on it and they took it as a return and gave him a new phone❗