United States Postal Service

Joe was delivering mail across the street and smelt smoke coming from our house. Without him coming to check on our house, our house would have completely caught on fire. he also saved the lives of our two dogs. We couldn’t be more thankful for Joe and everything he did for us. He saved our home & our puppies. He came by after the fire fighters left to check on us and our dogs. He is an angel and the best human. He deserves everything and more. We love Joe and Springdale is so very lucky to have him delivering our mail and watching over us. Thanks a million Joe!!!!!!!

I was every confused on what I need to to, but the man behind the counter was really nice and helpful. He was friendly and thanks to him I know what I need to do next time I need to send a package.

The staff at our local Post Office on Holcomb St. is helpful, patient, and professional. This facility serves a very diverse and changing NWA population and it sometimes gets extremely busy. In my experience the staff always strives to serve everyone equally. It's wonderful to have a local US Post Office when I need it.

At first I didn’t know what to do since it was my first time mailing stuff but the clerk at front was so nice and friendly . He helped & showed me how to write the custom form 🙂

They do their job and deal with some of the rudest and most impatient people. I was behind 3 people. One got on the postal workers case because his compensation check wasn't in his box yet. Another complained about her grandsons widget spinners being lost in the mail. Called the poor guy a (explicit) head. Thanks for being customer service oriented and for your service.

It appeared that there was only one guy working the post office and he did a great job! Made everything so easy and was very friendly! Great experience!

The employees are very nice and friendly. They smile and greet everyone that enters and strive to make themselves understood in an area with many nationalities and many different languages. If they cannot understand you, they suggest you call an English speaking friend to assist them to help you.

No one will EVER understand how it is to work on the other side of the counter and STILL give total respect and amazing customer service UNTIL they are the ones on the other side. This is why they have a tracking on line so track your OWN ORDER if you think they aren't doing it. The attitude you give you will receive!!!

When I lived in Springdale, visiting this post office was the highlight of my day, because it has kind of a small town feel; the employees are so friendly. I don’t know how anybody could be negatively critical of this PO.

Granted, anytime we are dealing w any aspect of the US government, it can be a pain. But the people who work here definitely circumvent the challenges of their employer.

Having worked for the USPS, I know how it is. I wish customers could understand the other side; and be GRATEFUL that the USPS is the cheapest & safest mode of mail service in the world.
Those employees across the counter, for the most part, take care of mail better than anybody in the world. And, bc I have traveled the world, I know.

I’ve since moved on from AR, but I do miss downtown Springdale & this particular post office.

Love my postal workers! Always helpful and friendly!

Always efficient and completely helpful.

Great customer service

El servicio es excelente..y orientan muy bien para lo q uno quiere..Gracias..

Courtesy always. Helpful clerks. Respectful interactions and informed suggestions. Rate 9 out of 10.

This post office is pretty slow, f'sure, but all-in-all, not a bad place. The slow line is MORE than made up by GREAT customer service once you make your way up to the counter. The old-school style building is a treat all by itself.

Small post office, no stamp machines, anything mailed here takes an extra day compared to any of the other local post offices.

They won't answer the phone I called 5 times