Verizon

We were contacted that we were eligible for phone upgrade. My husband and I went in and was told immediately that we would be helped in a moment as the sales associates were with other customers. We waited maybe 10 minutes and then Kim greeted us and asked how she could help. Through the entire phone upgrade process Kim was very knowledgeable and explained everything very well. She was patient with us and our many questions. It has been the best experience yet buying or upgrading a phone! Thanks for the great service!

Miranda was excellent and very knowledgeable about issues I was having. She went above and beyond and was such a pleasure to assist me. I greatly appreciated her help and hope she gets the recognition she so truly deserves.

I definitely recommend this location. Whenever we have had issues in the past, the Tilton location seems to be the only place we can go to get things fixed. Amy, the store manager is always knowledgeable, patient, and understanding. 10/10 recommend

Shelby was absolutely Amazing!! She was informative and patient. It took awhile but she gave me all my options and finished quickly.
Thanks again,
Sean

Faith was very nice and very professional. And went above and beyond her job. I will definitely do business with her again. I will also recommend her to everyone! Thanks again Faith.

Amy helped us with a very difficult transfer from one carrier to Verizon. She would not quit until the issues were resolved, 1 1/2 to 2 hours later we would have hugged if it weren’t for the virus.
Great customer service!!!

Sarah & Kimberly were very nice & helpful today changing my internet service to Verizon! Thank you very much. Keep up the good work girls.

Great service!! Appreciated the time spent making sure I completely understood my new phone and gladly answered all my questions. I feel comfortable knowing that I could return there with any new concerns and 😊happily be taken care of! Thanks!!

Today 5-27-2021 I visited RusselCellular in Tilton.,llinois. The clerk was Miranda Taylor
Who was very willing to help, friendly, and knowledgeable. She listened and quickly resolved my
Problems. Verizon of Tilton (Russell Cellular) has always been my place of business for cell phones
And I am not planning to go anyplace else.
JoanFleming

Kim was very helpful in making our iPhone13 Pro Max purchase a very pleasurable experience! She is very knowledgeable! At Russell Cellular in Tilton, IL

I went in to have my cracked privacy screen protector replaced as I did not want to put it on. She was so nice and very helpful and did a perfect job!!

Sales person was absolutely excellent! He transferred all our information and answered all of our questions . We were totally satisfied and would recommend that Verizon store to everyone !

Sara at this location is bright, personable and as helpful as she can be including when she asks her team for info.

I had a very nice experience today at Verizon. The lady answered all of my questions and set my phone up for me. I highly recommend Verizon phones.

Miranda was great and super helpful despite some issues we had transferring our service from another provider.

Will visit store again. Sarah with a H is a good multitasker. Very professional.

I have my service.

Kimberly was very helpful and answered all if our questions!! Great person to work with!!

I went in Christmas eve got right in but didn't have enough money 4 activation fee and phone time. She waived activation fee allowing me to gift a phone to girlfriend 4 christmas. Ty

I had a very positive experience in the Verizon today picking up my new phone and accessories. Will do business here again.