Purple Heart Pawn & Gun

Hands down best experience I've ever had with any pawn shop. Went out of their way to work a a fair deal on a loan for me even when they didn't have to and could have low balled offering a few bucks or just declined in the way other pawn shops will do to their customers without a second thought. Genuinely appreciate the customer service. Wouldn't go or reccommend anybody else other then to them going forward. Thanks again guys.

II am literally sitting in Purple Heart Pawn and Gun's parking lot after just leaving the store. I went in with a pair of very expensive binoculars, hoping to sell them. 2 gentlemen assisted me, I believe one was the owner. After carefully researching the item he made an offer and I declined, hoping I can get more selling to an individual.

So I didn't do business with them, but I am writing this review to let the public know that I am extremely impressed with the customer service I was provided. These 2 gentlemen took time to research the item, gave me more information than I already knew about the item, and made suggestions on where I may be able to sell it for more money. I plan on doing any future pawn shop business at Purple Heart, and I suggest you give them a try.

Ross

Great place, great people. Alma always gives wonderful customer service with a smile. Also, Ruth and Jesse are always a pleasure to deal with.

Purple Heart was fair and willing to negotiate! They helped me through the entire process. I left feeling like a got a great deal. Alma was kind and easy to work with.

Amazing experience! Every time I come in I’m greeted with friendliness and helped right away. I normally get assisted by Mia, She is very informative and patient and she always seems to be in a welcoming and helpful mood! :)

Solid guys working here! Definitely the most easiest pawn shops I’ve dealt with. Will come here again.

Best pawn shop ever in the entire metroplex. Great people

They treated me like family. The staff was very helpful. Ricky assisted me and he was very knowledgeable and professional. I would recommend this place to anyone looking to purchase a firearm!

I've been a regular customer here for several years & have always been treated like family. The staff is knowledgeable, courteous & professional, always going above & beyond to ensure I'm a valued customer.

Alma was great when helping me! She was extremely knowledgeable and pleasant. Will definitely come back to her.!

Service was really great, felt very welcomed. Worked with Ruth and she helped make my purchase very easy.

Alma is a very driven and focused salesperson with a positive attitude who is always ready to assist you with all of your pawn needs. Thank you for assisting me with the sale!

Alma is amazing she’s your to go to person! Love coming to this place! I feel welcomed right as soon as I walk in.

I got a really nice cello, bow, stand and case, drill with 2 batteries, drill bit set and 2 dvd's for a great price! Jessie was awesome! Very professional, helpful and honest! I drove out from Mesquite and it was definitely worth the drive! I will for sure go back. Plus, there is an awesome dog park not far from there.

Jesse th emanage is a great guy. He knows a lot and is always a great help. Thanks for wonderful cutomer service.

I love this business. I use them for all of my FFL transfers and have always had an excellent experience with them. If you need this type of
service why pay $35 at other places when you can do business with Purple Heart for $15 and get professional, courteous service.
You do the math.
Keep up the great work and know that your company is sincerely appreciated.

Jesse the manager and all the staff are awesome here. I highly recommend them. Best pawn shop this side of the Prime Meridian.

I been to this location several times specially for the service they provide . Staff is friendly and knowledgeable. Definitely recommend their services.

Alma is so smart and so nice. She’s always letting me know when new merchandise comes in (:

I absolutely love this place and all of the people up here. I have been using this shop for years not just for pawns, but also purchases. I cannot say enough how many times they have saved the day. The are beyond fair and they really care, very knowledgeable and have great stock. I would never go anywhere else.