Professional Appliance & TV Service

Oh my goodness! This company was fantastic. Matthew was so kind and thorough. Not only did he fix my dishwasher, he set it back up in a much better position than it had been when it was initially installed. Matthew was hands down one of the nicest guys I've come across in a very long time. Very professional and very knowledgeable. Even gave me some pointers on my dishwasher itself.

Professional and courteous service from start to finish. They did a great job with communication. I put in a service request through Samsung to have my TV repaired under warranty. They did a great job from start to finish. Great communication with the office as well as the technician Matthew. My TV screen was swapped out on site and was as good as new in no time. Matthew made sure everything was working as expected before leaving the job site. No mess left behind and great customer service. I can highly recommend you reach out for your flat screen TV repairs.

I had a defective dishwasher delivered from Home Depot, and unfortunately I did not inspect in time (only 48 hours????) and Home Depot would not replace it. Fortunately the technician from Professional Appliance that came out to do the repair did an incredible job getting it to work like new. Had a very unique problem that included ball bearings falling out of rack assembly and getting lodged in the drain but he resolved the issue professionally, and with definite expertise. Highly recommend this company for any future appliance repair needs. Outstanding experience, thank you, Matthew!

Excellent job! Hadn’t been able to use on of my burners for two years. Jason fixed it within about 15 minutes with a new switch. Got to cook on it tonight and worked well!! Would highly recommend! He’s also fixed some tvs for me as well!

The technician did a prompt, professional job. He knew what was needed for the repair. We are extremely happy that Professional Appliance & TV Service did the fix. Just couldnt be happier with the repair nor Professional Appliances contacts and follow-up. Thank you.
A year later we have been extremely happy with the quality of the work.

Matthew was very professional and knowledgeable when he came to look at my fridge. Before Matthew came out I had another company look at my fridge and they ran a test saying a line was clogged and it would be $600 to repair. Their diagnosis was WRONG! I can say with certainty that Professional Appliance and TV Repair knew what they were doing. I would recommend using them.

Matt was extremely helpful. He fixed my tv and was so knowledgeable about exactly what to do. He was professional and so personable. Your company is lucky to have such an asset. I appreciate the time and expertise. Thank you so much for all the help! Matt needs to know how much he is appreciated especially in this day and time.
Cindy B.

Very professional and responsive to deal with. They communicate very effectively through text or email which I loved. The repairman was excellent and we had an estimate the next day for repair. The repairman was helpful in providing honest feedback in answering my questions. Would definitely use them again!

Samsung used this company in order to fix the vertical line we had on our Samsung screen. Matthew was super friendly and knowledgeable with every question I had, he switched out the panel on my TV and helped get the settings correct. I would definitely use this company again! Thanks Matthew.

I had an issue with my new Samsung Fridge. After talking with Tech Support I was introduced to Professional Appliance and TV Service.
I was quickly contacted and given a claim number. Professional Appliance worked with my schedule too.
My technician (Jason) was prompt to the appointment and fast to help get my fridge back working.
Absolutely professional, no complaints.

Jason was very accommodating to my requested times available for service. Ordered parts were on time and communication to me was informative. He did an excellent job at brainstorming how to get hinges off oven door that were broken. He was relentless and got it done! Thank you Jason for a job well done. I will definitely use you again.

Matthew K was amazing. He quickly fixed my fridge and answered all my questions along the way. He even provided some insight on my non working doorbell he noticed on his way inside my home. A+ Service! I won’t be calling anyone else!

Had to wait longer than normal on repair date, but was the holidays so understood. Everything else was good. Repairman was on time,professional and explained what had went wrong. Company does great with keeping customer in loop thru texting from beginning to end. Do not know about value because oven was still under warranty. Overall positive.

I purchased a new refrigerator and within 4 days the ice maker quit. I called the warranty number and gave my information and the same day I was contacted by email & phone to schedule service. With the virus spreading I really wasn’t expecting a fast response but I was wrong. The company drove from Tulsa, called within the time scheduled, mask on & introduced himself at my door...then asked me if he could wash his hands! THANK YOU VERY MUCH!
The replacement was quick & easy. For a first time experience I was very pleased with the prompt service and repair. I even received a follow-up call the next day to make sure I was happy with their service, and I was.

The technician (Matthew) was great! Knocked it out and the TV works like new. The people at the office were on top of everything and alerted me to any changes. I had to reschedule for work and they were able to accommodate my request.

Could not be more satisfied with this company. From the first phone call to the on time service call, everything was handled professionally with the office to Matthew Kerby , the technician. The follow up and their expertise in knowledge of the Samsung product were impressive. I will definitely recommend them!

Matthew was great. He was on time and I had an extremely easy fix, he was out in probably under 10 minutes tops. Appreciate this company and how they handled my warranty repair from calling in, all the way to the repair. Very professional

So grateful for the help I received from Matthew on my Samsung TV! He was thorough and explained everything step by step. And to top it all off, he was friendly and polite! Highly recommend their services!

Matthew was very personable, professional, knowledgeable and extremely helpful. After he made the repair, he explained the issue and what caused the issue and took the time to make sure the issue was no longer there. I was very pleased with the service and would definitely recommend Matthew as your technician.

I have a Samsung fridge with an ice maker that kept freezing up. Finally after over 3 years got it fixed. The service tech was a 10 star repair person. The folks in the main office were extremely helpful getting my warranty parts. Definitely would recommend them.