Cricket Wireless Authorized Retailer

Drove from Flint to Owosso 20 miles out of my way to go to the store. It was worth it. Fast polite customer service walked out with a phone instead of dealing with T-Mobile.

I urge anyone and everyone to come see Andrew!! He’s the best.

Andrew was absolutely amazing. We were having a rough day before we came in. Not only did he help us pick out a great phone for our exact need, we didn’t feel like we were taken advantage of at all. Andrew was kind, considerate and understanding. Thank you for helping lift our spirits as well as making sure our phone was protected all the was around. Your patience is greatly appreciated!!

Excellent customer service, great attitudes and award winning diligence. Any time I've had a problem big or small I'd go into the store and they handle it right then and there. The only time I've had a problem with the service is when a tower caught fire. But even then service was restored within 24 hours! That was out of their hands but they still made sure to update us and let us know what was being done about it. It's a great place to get your new phone and get on the 5g train, they have great coverage affordable phones and if you want a specific phone ask them and they can order it for you. All in all great place 5 stars I'll continue to give them my business.

I stopped into Cricket in Owosso my S10 screen was damaged and andrew went the extra mile to move over all my contacts manually even though he couldn't see the screen. never seen a salesman go so far to help a customer! truly a great experience

Ive been there multiple times and have always had been helped to the best of their ability! They offer great deals for accessories and have AMAZING customer service. Andrew and Nyah thank you so much for all you did!

I am extremely happy now that I have switched all three of my lines to Crickett. Michael went above and beyond to make certain everything was switched smoothly. It’s not just the customer service that was outstanding, it is also the network services. Everything is so fast, and loads in no time. Good job guys!

Andrew made me a very happy customer! I've been goin thru Cricket for about 9 yrs! Andrew knew how much I was working with and hooked me up with a new phone at a great deal!!! Thank u Andrew for your awesome customer service!!!!!

I've mostly had the pleasure of dealing with Mike and he's always treated me with respect, given me knowledge, and never have I left the store disappointed or with buyers remorse. I've never had an issue with customer service. I would recommend cricket cell service to anyone. If you need a phone and a good price I highly recommend Cricket.

Andrew and Mike always hook me up with a good deal. I've never been steered wrong and I've been coming to this store for 6+ years. Great guys.

Very friendly. GREAT deals! Mike is informed and informative. This store is his baby and it clearly shows. Alicia is still kinda new so she makes some mistakes. But she's a total sweetheart and does her best to live up to Mike's standards.

Michael is very friendly, professional under pressure and proficient! He made my new phone purchase a pleasant one. When the phone I wanted wasn't available in Owosso, he had it brought over from the Lansing store. My cellular service with the new Samsung 5g is Great! Thank you!

Frederick helped me out above and beyond. Gave great service and answered all questions - he even had 3 customers to help by himself and did a great job handling all of us! He and Ryanne were helpful on the phones too giving me assistance after switching from iPhone to Android. I highly recommend Cricket Wireless, and these two will help you out!

I was in a slight rush, the guys wrapped up helping others as fast and thoroughly as possible and got me out the door as soon as possible, EXCELLENT SERVICE! don't go to any other cricket store, this is the Best I've delt with and I've been to almost every store around!

The whole crew rocks! They work hard as a team and they help their customers to their fullest extent. Shop at all three of their locations no matter who you see you will be in great hands!

Been with cricket wireless for a while now and is by far the best cell provider I have had. Mike takes excellent care of me every time I go in. He goes above and beyond for his costumers more then any cell phone provider that I have dealt with. I recommend anyone who wants excellent cell phone service and excellent costumer care to go and see Mike at cricket wireless in owosso.

I took my son so he could get a new phone. We were very happy with the service. The young lady was knowledgeable, polite and efficient. We were in and out within a half hour!

I have been with mike for a little over a year now and have NEVER had customer service as good as with mike and his team!!!! Mike has always taken really good care of me when i come in!!! I will be a cricket customer for life as long as mike and his team are in owosso!!!!!💛💛💛💛💛

The cricket store in Owosso goes above and beyond for their customers. I needed 5 iPhone XS Max’s for my business account and Toi, my sales manager got me hooked up with a great plan at a low cost. He got me a great deal on a few Bluetooth speakers that are now playing music at my office. Thanks to Toi, Mike, and Fred for a 5 star experience. I will always recommend this store to anyone looking to get a great deal!!!

Great experience with Cricket in Owosso! Andrew was super kind, respectful, and polite while helping me fix my issues with my LG Fortune 3!

This was the best experience I have ever had buying a new phone. Fred stayed extra late to make sure we got what we wanted. He was hinest with us on every question we asked. Recommend this location to everyone