AT&T Store

Zhane, at the At&t store on 20 South Krome Avenue is 100% the absolute best representative that has EVER helped me in any At&t store. I usually don't come into this branch but will literally travel the extra distance from this point forward, JUST to have the privilege of this young gentleman work with me on my account or any issues that I may ever have with it. He went the extra mile of helping me recover my main and primary account that I had previously been locked out of for months WITHOUT ME EVEN ASKING HIM TOO ! OK, please keep in mind d that I had been trying for months prior to this to NO avail !! He did not only help me get into and rescue my account, but he helped me get it onto a new and upgraded phone, he helped me secure it and he did it ALL BECAUSE IT WAS THE NICE AND RIGHT THING TO DO.. and just because he noticed and knew how. This dude is freaking AMAZING and I would honestly recommend ANYONE come see him at this branch if you need someone who cares to help you work on you At&t account. I do not leaves review,we'll, ever. Yet, this guys earned every single word. I put that on everything. Real talk. Zhane. Amazing 👏. Thanks again man ! You are the MAN !!

JP and his staff are amazing! I went in to switch from Verizon to AT&T and he made the process a breeze 😁 I was looking for a good price and he explained all of my options in details. I got the best deal and phone all thanks to him! His customer service and communication skills were excellent (unlike many places here in Miami)
Highly recommend!!

Good store, employees are invested in working and helping customers.

Customer service was very virtuous. Helpful and resolved my issues completely. Went above and beyond with their help. I really loved both employees help in resolving my phone problem. Technical service was very helpful in resolving the problem as well. AT&T will be recommended by me , a loyal customer. Thank you so much.

Denmetrius was the most amazing costumer service representative at the Att store, he was so kind, social and helpful gentleman. He take his time to sept up my new cell phone and explain everything very professional.

The entire staff was exciting to work with. It's great people like JP and Demetri who make staying with ATT an easy decision
-Walter Jenkins III

John Paul was extremely helpful and kind. He not only handled my situation well but was very tentative to those waiting their turn after me. I plan on returning in the future when ever needed.

Great customer service, excellent communication . Zhane made sure I understood everything and was very patient. Would definitely recommend.

Johnpaul Salinas, the Store Manager gave me EXCEPTIONAL Customer Service! He was patient and extremely helpful. THIS AT&T store is now my favorite and my go-to for everything!! All because of Johnpaul . 😊

I had a great experience with Yolanda very informative helped me with all that I needed very kind, I saw her attending every customer she could while I was transferring my data best customer service ! I will definitely will be coming back !

JP really helped us in our needs to upgrade our phones.👍
He went beyond in accommodating our needs.
👏 Great Job 👏

Javier was the best agent. ATT would benefit greatly from more staff like Javier.

Reyann was a huge help. She explained everything thoroughly and made sure I understood everything and was very knowledgeable.

Customer service was excellent! Highly recommend it. Very helpful & resourceful.

Excellent attention from Stephany Gonzalez, she described the company's service and the benefits of my plan. Thanks a lot😃

I was very satisfied with my service because the worker was very informative in the process of transferring me to my own account and also helping me upgrade my phone. The service was very quick, no disappointment.

JP, the manager is awesome, everyone at the store knows their stuff. I love it!

10/10 would recommend! Super helpful all the way around! JohnPaul is GREAT

Reyann Matthews excellent customer service👍🏼Thank you so much :) You are the best🙌

Very quick& fast they sit there and help you ready to assist you with whatever you need everytime i visit either store