The UPS Store

I visited Zachary a few weeks ago from out-of-state and researched information in this store during my short stay. No problems. Weeks later, I conducted a transaction completely by phone with Anastasia (Mgr.); there were many phone calls because a custom box needed to be made, and the items needed to be delivered by a third party. I have nothing by high praise for Anastasia: she was pleasant, patient, and easy to work with. I could not have done this transaction without her professional help.

I came into the store last Friday June 14 around 3 pm to get some invitations printed for my daughter’s first birthday party. The printer wasn’t recognizing my file for some reason but Ms. Anastasia was very helpful and friendly. She had a smile on her face the whole time. She showed excellent customer service.

Shipped two packages out to families living in Canada, the prices were cheaper to send the UPS, instead to USPS.

Lady at the front was very nice.

I recently visited the Zachary location where Ms Anastasia was very pleasant and welcoming. I definitely recommend this location for your shipping needs.

Staff handled quick and efficient Amazon returns...in and out like a breeze in times of COVID-19

I would just like to thank the ladies there today for helping me with copying & faxing.

Always helpful. No problems.

Speedy and friendly service

Always makes me happy with excellent service.

Never called in but when I go in they are quick.

Staff is very friendly and fast

The newer dark skin sweetheart was very helpful and kind, not typical of this location, she did her best but the only shipping option was 159dollars for a letter to ship to Mexico next day.. unhurd of but it needed to go. And in to of that, they didn't offer insurance or any kinda reimbursement. It was just unheard of, and they make you sigh. Waivers pretty much to your rights, that they are not responsible. They should at least have some compation as a company.
But I got it shipped. So if it gets lost in one day ima be pissed.

I have used this location a few times, including last week to ship things. I have also made copies here and used the computer to print things from my email. I have always found the staff helpful. I am willing to pay a bit more not to have to deal with the long lines at the post office.

Easy in and out for a drop off. Scanned the item in, gave us the paper work and we were out of there.

If I could leave 0 stars I would. I used this location to overnight my brother’s passport because he lost his wallet. The tracking number only says label created but they claim it was picked up from the store. All they can do is file a claim they said. A refund doesn’t help at all. Incompetence at its finest. If you want your package to arrive do not ship through this location.