Aubuchon Hardware

Randy helped me out with a scrap piece of plexiglass I needed for a project. They are always helpful and aim high to service customers. I always go here first prior to the big orange store!

Such a great place, super helpful staff, friendly, and amazing customer service. Worth the drive down from NH! thank you!

I called in an order for 3 Benjamin Moore samples. The staff we courteous, prompt and helpful and my purchase was ready when I arrived at the store. Is

Ordered ahead of time. Great price for my product. Immediately available for pick up! 5 stars to all of the staff!

Store manager gave us significant help and choosing the right painting products for a project we are doing.

I recently went to Aubuchon Hardware to purchase a ratchet, and I must say that I was extremely impressed with the store and its customer service. The best part about it is that it's located very close to my house, which is super convenient. I've always preferred to shop at local stores as they tend to care more about their customers, and Aubuchon Hardware proved that to be true.

The store itself was very clean and well-organized. I was able to find what I needed quickly and easily without having to wander around aimlessly. The staff were friendly and helpful, and they genuinely seemed interested in helping me find the right tool for the job.

One thing that really stood out to me was how knowledgeable the staff were. I had a few questions about different ratchets, and the staff member I spoke with was able to answer all of my questions and offer some additional tips and advice. They clearly know their stuff and are passionate about the products they sell.

I also appreciated that they had a good selection of different ratchets to choose from. I was able to find one that met my specific needs without having to settle for something that wasn't quite right.

Overall, I would highly recommend Aubuchon Hardware to anyone looking for quality tools and excellent customer service. They really do care about their clients, and it shows in every aspect of the store. I will definitely be returning for any future hardware needs.

I always go here instead of the box stores. One of the only places I can just walk right to the register look at the guy and say I'm looking for one of these and he will know exactly what it is and where it is in the store right away and point me right to it.

The little store (that's not so little) that could!!!
Great products and service!
I am constantly amazed at the breadth of products, going in for 1 item and finding other things I forgot that I needed.
And they support the community in return, always promoting a just cause!
Added bonus: Addicted to their loyalty program... always have a coupon to redeem!

Bought an axe, I like it. I am thinking of going back and getting the 10 pound maul and a cool looking wedge they have.

Edit: It’s also hard finding wood handles (I think anyways) and when I was there I saw a good amount of nice oak (?) wood handles (for axes).

The associates we spoke to, both on the phone and in the store were pleasant, knowledgeable, and helpful. We were pleased they had the uncommon tool we were looking for in stock, and a reasonable price too.

Fast, efficient & easy! I did curb-side pick up; it was ready quickly, the associate came out and loaded up my car promptly, and I was on my way. No hassle, no issues. 10/10 would recommend

I found everything I was looking for and more. The people were very helpful in finding things. The store is nice and clean and well kept.

Such a wonderful hardware store. I know where to go for my equipment. Friendly and helpful workers.

Update: Utilized their curbside pickup and it was excellent service.

I always have excellent service at this store. Someone is always available to assist, most sales people are quite knowledgeable, prices are reasonable, and Tom is a great manager. It's good to have this store so close by to where I live.

I went there and couldn’t find what I was looking for. José, who was new, was SO helpful as was the manager Randy. Also, they let me pull my car up and José helped with some heavy gallons of chlorine & weed killer n put them in my backseat for me. Thank you AUBUCHON on Lincoln Ave in Haverhill where market basket is, the dollar tree & cvs. Always great customer service every time I’ve gone to Aubuchon Hardware. They carry yard decorations & pet food etc too! Not just tools n chemicals.

I did pickup at store. Aubuchon put the soil and icemelt in back of my truck. This made my life so much easier. The crew there has always been helpful when I go in.

This store is great! You can find everything you need, and the staff is very friendly! Robert was very helpful, and very kind. He made my day by being so kind and funny. I did notice that the store could use some more help because Robert was the only one working the morning I came in. They should probably hire some new people!

It's really a great location to look for what you need. Mr Robert did everything to make an exceptional visit, very nice guy, I felt like I was in a family business. He spent some of his time to get my stuff.

Order was completed quickly, notification was received and order was ready when I arrived. Couldn't have been any easier. Thanks.

I went to one of the orange big chain hardware stores to get duplicate keys made. They have the self service machine which looks like the key is cut correctly, however the length of the shoulder was several millimeters too long and there's no way to align the original to correct this issue. My second key the machine couldn't scan so I needed to work with an employee. While failing to notice the key he cut was painfully too long and not matched the cuts of the original, he worked on pulling out a key of a second machine with a pair of pliers to no avail. I accepted his second attempt which looked better but still not correct and received a shrug when I pointed this out.
I then spent over an hour trying to find a locksmith that was still in business and had a brick & mortar location, when I finally thought out searching for an Aubuchon. Even though the store is literally on the other side of town from me, due to the fact I explained the issue from the other store the manager Tom explained the issue and would do his best to accommodate me. This is for an item that costs less than I cup of coffee.
Just because of his help I spent over an additional $30 that day & another $20 today. Also the key works better than my original.