Cricket Wireless Authorized Retailer

I've been a cricket customer for years and my grandkids have gotten a hold of several phones and broke them. Every time I go into a store it seems the person either has an attitude or tries to constantly up sell me.

This is the first time I went to this store and the customer service was above exceptional. Vanessa worked with me to find the phone with the exact features and not an overload. I'm not up to date on all the newest technology.

Vanessa took the time to listen to me and from walking into the store she greeted me with a big smile and was both professional and personable. Vanessa is definitely an asset to your organization.

Went in a few weeks ago and Jason helped us out with our port over from Verizon. He gave us excellent customer service and even helped us keep our iPhones and same phone numbers. Have had no issues with cricket love the reception and service!

My daughter and I went today to the store to purchase some phone after coming from the first store Ingram across Ingram Mall with the most baddest unnecessary experience I ever had with one of your employees he didn't seem to care in the world that he didn't want to be there to work as soon as we walked in instead of saying welcome we're not going to help you he just hung over the counter and like he didn't want to be there he didn't answer how can I help it what you're looking for I asked him do you talk oh yeah he replied I asked something Spanish he said no I asked him anybody else in the store a manager so yeah that's a girl in the back somewhere I guess her replied then I asked him when is your manager here I guess Monday I don't know that's very poor cocky professional or unprofessional put it that way as an employee for cricket very disrespectful unsatisfied be unsatisfied with his attitude but this manager at the other store on culebra was outstanding five gold star my daughter and I walked in he was busy with a customer he said welcome and I'll be within just a minute my daughter and I both walk with brand new phones he took your time explaining how it works and have every pushing answers I'm very proud of this man doing a good job outstanding job any more employees like him instead of the punk the other store I went to hopefully correct this and don't hire punks like the other guy at the other store I would like feedback on this please thank you

I couldn't ask for better customer service Megan and Stephanie did an excellent job ,technical phone skills were great I'm very happy I was out the door in no time thanks cricket crew, Chris

OMG! I had to deal with "Julio" today, May 28, 2016. Let Me tell You about that experience. OMG! He Was Such An Angel. OMG! He helped Me through every little detail I had an issue with. Granted, I may have to return to the store for some issues but at this point in time, We're Good.
Thank You Julio :)

The store manager was so helpful and understanding when I had a problem with my charger it seems like it was the second time I had this charger and for some reason they split at the tip because it's so thin so he had gave me a suggestion and I want to thank him for that store clean observation was good and customer service was excellent

I just upgraded a phone on my plan this morning and the young man behind the counter was nice, efficiency, and knowledgeable. I come to this cricket location , despite others being closer, for exactly these reasons.

We always receive good service at this location.

She was very good at helping us get a phone for our youngest child.

Ask for Zac he's the best! This location offers great customer service

I can get service literally everuwhere, plus even with reduced internet speeds, its still fasr.

They were aweso.e treated me very well

Very knowledgeable and equally helpful

Awesome service and staff

Nice and warm in there.

Excelente servicio. La persona que nos atendió , KevinT, fue muy atento y amable con mi esposo y conmigo. Resolvió nuestra situación con buena atención. Este joven nos orientó y ayudó mucho. Excelente!!!