Factory Tire Outlet

Been taking my vehicles here for years. Expect a wait if you walk in and need something serviced, that comes with good service and reliable work. Prices are decent for the area, hard to beat within this part of the state. Make sure you’re there before the doors open if you have a busy day scheduled!

What wonderful staff with quick and efficient service. I was in and out in an hour, including tire and brake analysis and replacement of all tires. Very reasonable pricing -highly recommend.

Remarkable work and fantastic staff! I needed a Tire Pressure Monitoring System sensor replaced in my Chevy Equinox. The dealer I went to in Burbank CA quoted me at $400 + labor. The dealership I bought the car from in Southern WV quoted me at $200 total (but said two needed to be replaced, not just one).

I then called Factory Tire Outlet and they told me they could install new ones for $58 each. I took my car there and was thoroughly impressed. Turns out I only needed one sensor replaced, and with an oil change, I was out the door for $136.

The staff is wonderful, comfortable waiting area and top-notch mechanics. Car care is an important part of life and Factory Tires just made mine a lot easier!

Great experience overall. I moved here a couple years ago and was recommended this place by multiple long time locals. The manager I dealt with, Van was a super guy.

Make sure you ask for your original struts back if you get new ones put in.

Quality you can count on!
Van James is great to deal with and everyone there is more than helpful.
Not just tires, great people and better service.

I brought in an old van that needed more work than originally scheduled - to say the least. The entire Factory Tire team really stepped up for me. Not only did FT take care of my transportation while the car remained in the shop, which they certainly were not obligated to do, they also were very kind in their pricing for the additional costs.
The employees here clearly care about service. But there is also a genuine generous spirit here as well. It isn't just about the money. For me, that made it not just a good experience, but a sweet one.

Great service!! Had a blowout while on vacation. The people at factory tire outlet ordered a new tire and installed perfectly. Place to go if you need tires in greenbrier co.

This morning I took my 2016 Jeep Trailhawk for a routine oil change, tire rotation, and balance at 8 AM and was one of the first ones there. They got me in and out in less than one hour! Great service and my Jeep is running smooth as ever. I had previously gotten my tires there over the summer and have been very pleased with the firestones I had purchased. Factory tire is notoriously known to be busy, but had no wait really what so ever! They 100% will be getting all vehicle related business from me moving forward. Thank you Factory Tire!

Top notch facility. Highly recommend them to take care of all your needs from oil changes, brakes and of course the variety of tires that they have and can get you if you want to order them is endless.

I'm from New York, I Was in Toronto 2 week ago, broke my wheel on the 401, got a new wheel and tire for my 2007 honda odyssey under an hour...
Great service, been in this business for 35 years.

I was past due for an oil change and tire rotation but was super busy with work so Van offered to pick up my vehicle and return it when finished. On top of that, it was 93° outside, he knew I got off at 5:30 so when he arrived at 5:20, he automatically started it so it would stay cool until I came out after work. I have been going here for years, you cannot beat their customer service! (Trust me, i made the mistake of going to meineke once, and they screwed me)

Hands down probably the best customer service I’ve ever experienced. Spent some time on my pick up to fix a screw in my tire and come to find out it didn’t go through. So nothing had to be repaired but I tried to pay since they did spend time on my truck and time is $$$, but they refused to take any. They pulled my truck back around from the bay and shook my hand and told me thank you for choosing Factory Tire and told me they hope I have a safe trip back home to Texas.

This place is very friendly and helpful. The staff there is great. They take very good care of my vehicle. I highly recommend this place

Awesome!!!!! With 2 blowouts on tires purchased several months ago, Van replaced one for free. For the 2nd one, he let me have a used tire (different size) that helped me get going. Thanks for everything you guys do at Factory Tire!

Was traveling and picked up metal in my tire went flat .google search and found this wonderful company. I called and they said would work me in .45 minutes they squeezed me in between other jobs and got me back on road .
Nicest people I've have ever met great shop excellent experience.
Recommend Recommend busy shop for many repairs please stop by and see for yourself

Always friendly, trusted service center, fair pricing

Had an emergency. We got a piece of metal in our tire while traveling on 64W. We called & asked if they could patch the tire & they said come on in. Super nice people, great service. Busy shop but they worked us in. Highly recommended

Wow! I went in for an inspection and alignment and found out that the radius arm in my vehicle rusted in two. So grateful that this was found and repaired, which may have saved me an accident and lots of possible heartache. All my repairs here have been top notch. Good service, good prices. Good folks!

Had a front-end alignment by appointment. Was in and out in good time. The price was right great service, they went that extra mile in explaining things to me. I would recommend factory tire to everyone.

Came in for a crackling noise! And needing 4 new tires! Customers service was amazing!! I highly recommend them! They got me in and out without an appointment! Was able to get tires within a day!