The UPS Store

I love this UPS Store. I use this address for my nonprofit business. I’m overly impressed with the team here. I had an issue with a delivery and they took the time to search for it each time I came. Noah and the team are the bomb! Kudos to to everyone-Great team work!!

The young men helping me yesterday was very helpful he was trying to give me the best shipping rate him and his coworker worked together to find the best option
Best customer service ever

This UPS store team was great! They answer their phone and all my questions about transporting my big and heavy computer across the state within the first ring. Anthony did a wonderful job helping me navigate how to best way to safely and quickly ship my package while ensuring my computer was well wrapped and cushioned for its delivery. After they were done packing my computer it look like I can throw it down the stairs and it’ll still stay in one piece.

Easy access to drop off UPS packages 📦 with prepaid label.

Been really pleased with multiple, quick drop offs and processing labels. Reps appear well trained and personable. Thank you UPS staff at this location over the past 4-5 years :)

One of the excellent team, Anthony, at this fantastic UPS store helped me with some printing stuff today. This place got employees with both great attitude and knowledge. Thank You guys.

Quick service, friendly staff, reasonable prices. This is my go-to local UPS store. I have to go in here for business errands weekly and have never had a bad experience. The staff are always quick to take & send out packages. Out of the countless times I’ve been here, I’ve never had to wait in a line longer than 2 minutes (that is, if there even is a line!). Also their prices are competitively lower compared to other UPS stores in the area. I’ve gone to the UPS store off Pacific Park and LaPaz and was charged $1.99 for the same package/bag that I always buy from this location for only $.60! One UPS store employee explained that each location may vary their prices based on the owners, so be aware that prices may change when visiting different locations. I will continue to visit this store location (in Aliso Viejo, next to Ralph’s) with ease, knowing I receive a better deal on prices and continue to receive convenient service.

I know that people coming to an UPS store wouldn’t care about the reviews but these guys really deserve one! Every time I come here, they are super helpful and cordial! The really know how important customer service is and they care about it! Thank you for an excellent service!

They were all extremely helpful especially Nate who walked out to my car and carried some of my returns. It was nice especially after going to the UPS Brookline Center where the employee couldn't be bothered taking my return.

Always great service. I come here all the time with my Amazon returns and the staff is always polite and friendly! Thank you!

Everyone that works at this specific location are great hard working people. Sean & Tim are true assets to this store. I hope the higher ups take notice that they have 2 very Professional people taking care of BUSINESS AT THIS Location. They make it easy and have great personalities. I will be back for sure.

YOU HAVE GREAT HELP AND THEY ARE VERY HELPFUL AND ACCOMMODATING.

Sadly shipping and mailing quality isn't something you notice unless it's terrible. I want to thank the entire crew at this UPS for being so helpful and knowledgable. Thanks so much for the great service!

Very professional, fast, precise, friendly. Experts at advising the cheapest, fastest way to ship to a destination. Undaunted even by international customs forms. Been going here several times a year, especially Christmas, for about ten years. Only had one mediocre experience and the manager reached out personally to make it right. HIGHLY RECOMMENDED.

The store staff are efficient, friendly, and helpful.

I’ve gone to this location for years and the entire staff has always gone above and beyond. Exceptional service when navigating issues and always a pleasure to deal with.

This is the 3rd year I have had my UPS box with them and the guys and gal behind the counter are friendly , courteous and extremely helpful. they are a 10 out of 10!

Best UPS store! The guys are super helpful and friendly and customer service 👌

I go here often and the employees are efficient, friendly and knowlegeable!! Makes mailing a breeze!

Friendly employees and responsibility