Cricket Wireless Authorized Retailer

Cricket is always provide the best service understaffed. Roxanne and Anthony were very very nice. I would recommend for this company for your mobile services.

I have been in this store two times the last time I purchased my phone I was greeted by Jessica upon entering and was helped getting the information that I desired. We had a good report and I told her I would be back. I ordered my phone and upon receipt she called me right away. She was off when I came to the store but after a phone call from her coworker she came back in and did everything to help me get my phone set up tonight. She is friendly, she is professional, and I commend her for her service.

Wow! Just wow I had a very hard time choosing phone providers and was set on getting a new phone but I'm very picky. The women who helped me was Brandy and she was the nicest person I had dealt with all day between a few places I went, she was friendly informative and even showed me this new app available on the play store for Android. I have to say by far was the best experience I've had dealing with cell service. Not only was she professional but also caring which made me feel like she was a friend. The phones are great and just what I wanted in a phone and the plans are well priced. I would recommend everyone to go there anytime!! Thanks again Brandy you were awesome

Our Bullhead Cricket wirless is amazing. I went there for help changing to my new phone. James and Chris did an excellent job and only charged me for one new SIM. This company and service is amazing. I paid for years over $200 a month to AT&T. I now have better coverage and five phones on the shared for $100.00 total. Plus awesome help when I need it!!!

Brandy assistanted us at the Cricket store in Bullhead City, AZ. We had excellent & knowledgeable service. She was outgoing & explained everything she was doing. Offered us the auto pay advantage, which I was able to do , due to a one cost monthly charge. We left very satisfied with our experience.

I went into the Bullhead store today. Joseph Shade was working. I asked him several questions. He was very knowledgeable, helpful and polite. More young people should be as nice and friendly as him. When my contract is up at Verizon I'm going to give Cricket a call.

I was at Cricket Bullhead City. AZ. Walked in to a less busy time and was immediately pleasantly greeted by Cody. There was one other customer at the counter whom Cody was helping, yet skillfully assisted me as well. Another customer came in and he was able to take care of her questions as well. Cody had time to help us all, because his computer network was running slow, so he managed down time very well. I was throughly impressed with how Cody handled stress. He was calm, even in his attitude and tone, and made my experience of setting up I new account, (which normally I hate doing), very good. Great job Cody!!!

Joseph was very attentive with me along with patience and taking the time to make sure I understand everything like the plans, phones, and accessories. I will tell all my friends and family not only about crickets great service but also Joseph as a great sales advocate!

The young lady Vivi was very helpful when getting a new phone. She was very friendly funny and didn’t pressure me into anything great customer service. She did great at multitasking because when helping us she answered multiple calls while the other girl liz just stood there on her phone. I have gone in with my husband multiple times and she is very rude and asks for help on what she’s doing so we always look for kortnie or vivi .

James was great he was very interactive and fun to work with. I love my service and the bill is greatly priced. I would have never switched over if it were not for him and would recommend cricket to anyone. Go see James!!

I went in there last week, with my mom got her hooked up with a plan and a phone. Really nice short girl helped us out. 10/10 recommend this one fort Mohave one is harder to deal with.

This store is amazing! Kortnie made my new cell buying an amazing experience 😍 🥰 just when I thought I lost everything on my note 8 we now purchased a a 51 and this techy young lady did everything to perfection!! Please give her a raise and Xmas for all of us employees! Merry Christmas

We were greeted by friendly sale associates Jude and Rafa, Jude processed the purchase of the moto E phone for my friend, he explained everything about the phone and the different plans to her. She was very pleased with the service and friendliness of Jude.
My sales associate was Rafa, who was very knowledgeable and patient as he answered my questions about my moto G that I purchased online a month ago. I wanted to upgrade to the advance plan where you get 20 GB of data, which is a great deal for me as I am on a fixed budget. Rafa took care of the upgrade for me and I am a very happy customer. If all of Crickets sale associates treat their prospective customers the way Jude and Rafa treated us Cricket sales will soar.

The customer service was amazing at this place they had a full store when I went in and was helped by a girl named Mariana, she was very nice and helpful she gave me her full attention when speaking she convinced me to switch service soon definitely will be back.

Me and my wife went there yesterday to switch to cricket. And James and Jessica were amazing. Our phones are awesome and they even handled the problems of our old carrier giving problems of porting our numbers over. They were great and I will stay with cricket for a long time because of them

I have had many interactions with the wonderful representatives at Cricket, and I have reached the conclusion that it is impossible to have a bad experience. With that being said --

I am one of those customers who think her issues are simple when, in reality, they resemble Frodo trying to bring the One Ring to Mordor.

Last week, I made two trips to Cricket Wireless in Bullhead City, each lasting about 45 minutes. Brandy assisted me on the first trip, Shelby on the second. These trips involved issues outside of Cricket’s control (confusing leasing plans and temperamental cell phones due to bloatware), but both women handled their situations with patience and humor. I never felt like I was wasting their time. They kept insisting these were learning experiences for Cricket should similar circumstances arise in the future. Despite my problems not being theirs, they were resolved in their entirety – something Brandy and Shelby were determined to do before I left.

In every way, Cricket is wonderful – great products, excellent service, unbeatable plans and prices. But their customer service alone will keep me a faithful customer.

We wanted to upgrade our phone and walked in to the shop in Bullhead City. Cody was friendly, courteous, and very knowledgeable. We walked out a little later with a cool phone and we were able to keep our phone number. Thanks Cody, I'll be back to replace my other phone soon.

Derek is managerial a quality employee. He is extremely professional and always goes out of his way to help anyone and every one. Also very informative. Go see him! We are seniors and would recomend him to everyone our age. We never feel like we bother him!

I was recently in Bullhead visiting my family & I lost my phone! Which was very stressful and annoying!. I went into this location and was helped by Lizette, she was great help, answered all my questions, very friendly and funny ! she definitely turned my mood around :)
Ask for Lizette she'll take care of you !

This store is great the girl lizette who helped me was so nice and had great customer services she was super friendly. I recommend you go stop by if you you want a good phone service.