The Home Depot

I'm updating my Home Depot review from two years ago. Customer Service and stocking can still be an issue, but I only see effort and the improvement that comes with it. In particular, I need to compliment the entire paint team for their knowledge and commitment.

Went in to get some supplies to fix the bathroom sink. Bill was very helpful in answering our questions and helping us get the right parts. He was very knowledgeable and friendly. Our dog goes in too and she had fun sniffing all the employees.

Nice people. Always ready to help when I need it. Associates are knowable about their products and spots where products are at.
Checking out is easy and when help is needed they are fast to respond to help keep the lines moving.

Always helpful staff. When they don’t know where to find something they will always get the right person to help fairly quickly. Customer service associates are awesome and helpful. Great store!

See Tom if you're a woman and you go here! So as a woman i've always found it to be a challenge getting the right kind of help in this category. Yesterday, Saturday, I went into this store with a hose problem and a garbage disposal drain stopper problem. Both were problems because I didn't know why my hose was spraying all over the place at the faucet, and I didn't know why I was having to buy way too many drain stoppers to fit what seem to be a standard garbage disposal drain. I usually don't ask for help because in my experience I just haven't been treated well asking such questions in this category (meaning the DIY category). To my surprise I was asked if I needed help and Tom listened to me without condescension and fully explained and helped me troubleshoot simple solutions and possible reasons why I was having problems. He educated me and showed me the products in that huge store that would solve my problems! Customer service is Customer Service regardless of your gender. Builders and contractors might be the primary customer base; however, more often than not women control the purse strings of the household. Tom did an A+ job! He could be a customer service role model.

Tom Munoz has assisted me with several purchases recently. He is knowledge and friendly
Highly recommend this store,and employees

Has different things than the Kingman store and some price differences costs less there. Staff is friendly and helpful. Store is clean

I cannot say enough about this store. Every time I deal with them whether in store or curbside pickup, the staff and small gestures of kindness are stellar and definitely deserve recognition.
Previously they have gone above and beyond in the paint department for me. Just genuine home town customer service.
Today I did some curbside pickup and they not only brought my items out quickly on a 110° day but handed me an ice cold water bottle. She looked in my back seat seeing I had my kids with me and pulled a few more from her pocket. I love that she came with extra just in case.
I appreciate the thoughtful gestures and warm smiles. Sometimes it's the little things that make a huge difference. Kudos to you Home Depot Bullhead City. Y'all are doing it right! Thank you!!

Customer service was awesome. I asked a simple question about a freezer. Unfortunately the person I asked didn't work in that department. She had no problem getting us to the right person in the right department. I always have a good experience at Home Depot.
Plus they're the only ones that have Ryobi.

We are new to home improvements.
Everyone was helpful from the time in the store till we left.

I was there a few days ago and I had a few questions and Camille from hardware help me in all the question and I ended up buy more than what I was expecting to buy

Clean store, friendly and very knowledgeable staff willing to help. I wish all Home Depots were like this. Raul who works in the electrical department is awesome. Very knowledgeable, experienced, and knows what he's talking about.

Much better than LOWES..DO NOT BUY APPLIANCES from LOWES..THEY are damaged inside..and are not covered by any warranty...

Just moved from Boring Oregon and lived there for 3 during COVID 1occasion visiting the Depot in Gresham I asked a lady for help her response was “it’s not my department and walk off leaving me standing there needless to say I never went back point being Home Depot in Bullhead has the most kind courteous and helpful workers hats off to you especially Paul he has more customer service ability and is a gem for this with on how accommodating his was seeing to our shopping experience you really need to clone this man

Received excellent customer service from Manny at this store today. He went above and beyond my expectations. Thank you again!

Does home Depot actually is the pleasant place to visit very helpful.

I was so impressed by how many helpful people there were working for Home Depot! First, I had James V. helping me find random chemicals that can be used for cleaning quartz I found. Then Paul L jumped in to help me find light bulbs. Then when I was all done, Sally helped me at check out. I work from home so hardly ever to get to talk to humans anymore so this random trip to the store was way more pleasant because of these three people. Thank you so much!

Had what i wanted. Quick in abd out. The staff were very helpful .

Home Depot got to be one of the best places on earth

The gentleman in the tool rental area was such an amazing help!!