Nautica Salon & Spa of Calabash

I have been going to Lynda at Nautica for years and she never disappoints!! So, of course I made sure that she styled my hair for my son’s wedding. She gave me exactly what I asked for, with no trial run!! I would highly recommend!!

My experience with this salon has been great! The staff have always been helpful and accommodating. I would recommend this hair salon to my close friends and family. It is a very warm and comfortable atmosphere there. It has always been a positive experience for me.

Love the atmosphere

Very talented staff

I WOULD NOT USE THIS SALON:
I used this particular salon for my wedding and did not have a great experience. My original hairstylist had a medical emergency and could no longer work on my hair. The salon was able to take me on, in a 3 week short notice for my wedding, which was great. The trial run went well, and as every bride does, there were a few things in which I communicated to her that I would like to have changed for the day of, she mentioned she could do that. One of which was giving my bun more volume and structure and changing the French braid to an overlay braid.

The issue came the day of the wedding when she showed up 30 minutes late, and immediately had a verbal issue with my makeup artist. She was way behind schedule by the time she got to me by at least an hour, and there was still 3 people’s hair to be done. As she worked on my hair she told me that my hair was unable to be braided, and was too thin, too clean, etc. she complained and bashed my hair the entire time. My hair (as pictured) was how she had left it for me to walk down the aisle. I had went to the bathroom to talk to my bridesmaids about helping me fix it. There was so much hairspray in my hair, it looked wet and crunchy, and the braid was so awful and uneven due to the stylist trying to cover a bald spot that she created by pulling my hair over too far on my head when she made the bun. She mentioned she was using a new technique for the first time and continued to give excuses for the performance of the service. Excuses which did not excuse the behavior because she had a trial with me and my hair was unchanged from the trail. I followed her direction to wash my hair the two nights before but not the day before.

When my maid of honor spoke up about what she was seeing from the back, the hair stylist got in her face and told her to back off, she wasn’t finished. My Mother finally asked her to leave, as we had three more people who had not had their hair done, and only an hour left before walking down the aisle. She was very unprofessional in her response, as she demanded she speak to me right then to receive feedback.

When a few days had passed, she told us we owed her more money, when we were attempting to receive a partial refund for girls who had not received her services. There was an issue receiving the money from her and this pursued for months after the wedding. She did little to give a positive customer interaction after ruining the biggest day of my life. I do not recommend this salon to brides for bridal hair. The lack of professionalism and time management unfortunately caused a lot of stress and unnecessary loss of time on my big day and well after. .

Wouldn’t recommend - stylist (the owner) was overly emotional and unprofessional. Arrived at wedding venue very late, unprepared, and cranky. She escalated tersely several times. Lastly- she chattered on and on while I was in the chair with all the excuses and reasons why things were going downhill. The lack of personal attention at that moment was appalling. Pro-tip: have a plan B if you hire her- I asked stylist to leave before everyone was styled- I was thankful the remaining bridal party was styled by one of the bridesmaids and the make up artist. Very disappointing and frustrating experience trying to rectify this with the owner (the stylist) after the event. Overall: unprofessional