AT&T Store

Ashley at the albemarle store has me fixed up in 5 min after being on the phone for over an hour ! Very kind lady

Jarvis , our consultant, was tremendous. He gave me and my family the absolute best experience I've ever had in a phone store. He has made me a loyal customer now and I can't recommend him enough. He was charismatic, informative, and a pleasure to work with. Please make sure he knows how well he is doing! Albemarle, NC location

Absolute top notch service every time I walk into this store. I was there a few weeks ago to upgrade and Shaniqua helped with everything and made the transaction and trade in go so smoothly! All of the employees I’ve dealt with have been great. Store is always clean and the staff won’t let you just stand around waiting, if someone is ahead of you, they acknowledge you and let you know about how long it will be. Super service!!

Edited 9/25/22:
Makayla was awesome!!! I went in with a huge request that I wasn’t even sure could be done, she absolutely nailed it and helped get my Mom switched from Verizon over to AT&T under our plan! Top notch service every time I walk into the store!

Phillip was exceptional with his customer service. He got 300 returned to my account after having insurance I didn't know about for 3 years. I wouldnt have noticed anything but he said let me look at something it doesn't look right and fixed everything!!! I really appreciate all he has done, really cares about his customers and the veterans !

Damecos was an absolute angel! He helped me get my phone switched over from boost mobile to AT&T in under an hour! I would recommend this store to any and everyone looking to get a new phone. Everyone was extremely friendly and went above and beyond to help with the service

Makayla is a superstar! She listened to our concerns, she found a remedy for our issues, and was very professional. She gladly took care of our issues and made everything right. Fantastic job. Thank you very much!

I received some of the best customer service I have ever had when I visited this store yesterday to activate my new phone. S'kiera Coates, the manager on duty was friendly, efficient, and courteous. She was extremely knowledgeable about products and services and my entire visit took less than thirty minutes. Excellent customer service!

Phillip had a great attitude! Really great customer service. I love that while we were waiting, he charged our phones for us! He helped us out and was just really great!

My daughter is turning 8 and wanted a tablet for her birthday. Derek was awesome, best wireless experience in years if not ever. No wait, Greated us, answered all of her/ our questions. Nice displays in store. I wanted a new galaxy watch today but none in stock. I'll check back when i get the Note 20 in a few months.

Sebastian was very professional, really helped me a lot, was extremely patient, and really knows phones. I greatly appreciate his help, and he deserves opportunities to grow with your company.

This branch is wonderful! S’Kiera was extremely helpful! She straightened out all the issues that I had with my account. Fast and friendly and was very happy when I left!

The At&T store in Albemarle NC,was absolutely wonderful,when I went to buy a new phone,The Salesman Gregory W. Was so helpful and patient with me.
I would highly recommend this store.
Gregory and the other guy will help you out.

Very Satisfied with the customer service ,at The Albemarle NC At&T store
Also My wife is very Satisfied with her new phone!

Thank You!

S'kiera is the best. She took the time to answer all of our questions and concerns. She also convinced my husband to get our daughter her first phone. Great sales skills!

I called Derek at the albemarle AT&T twice on 11-27-2019 and he was wonderful and very helpful and honest i had a ton of questions amd he took his time to answer each one never sounded aggervated or in a rush to get off the phone with me. His honesty with me was much appreciated. Was very pleased with Derek he should get a bonus for his customer service.

I came in with a cracked phone and wanted to get an insurance replacement. Phillip let me know about the promotion and I able to get a new galaxy 9+ and get 200 for my old phone. Also i have a case, liquid screen protector and awesome wireless charger. Thank you so much Phillip!!!

Edit- I received my tablet Phillip ordered for me and he helped me get it set up so I can receive text and calls! The only issue I noticed today was the way Skeera I think its spelled was being very rude toward Phillip and acted like she didn't want Phillip to help me, and just ignoring him when he had questions as always it was a pleasure working with Phillip and will only work with him from now on. I deserve to be treated with respect and by someone that truly cares about my concerns and a pleasure to talk too

Shawn was a delight and he was excellent in every way. Extremely knowledgeable and he should be the store manager

Went in for a one time visit and the lady S'kierra (sorry if I mispelled the name) was very sweet and helpful! She is genuinely a great person all together. I couldn't thank her enough.

My fiancé and I had a great visit with Shawn the store manager. He helped us with everything we needed. Awesome customer service!

Great service, above what was expected. I believe it was Phillip that waited for me . I had lost my phone and I left with 2 New ones. Love our new 10’s and very satisfied with our service,

Jaykie and Derek are amazing. My wife and I recently moved from iPhone to android and these two went above and beyond to make sure we had a great experience. Thanks so much!