American Roofing

Always a pleasure to work with kind people. I believe they care about people's needs.they do their best to make their customers happy. I have worked together with them for years and we send our customers to them .good to see a company that feels the way we do.

Great customer service. We ended up not needing work done. But he was efficient on checking on the concerns we had and giving us options for a roof in the future.

Great Quality! Great Service!

Did a great job

They installed my roof, since then I am having leaks and a lot of buckling. I called and now they said they don’t do residential anymore. I said so you don’t stand behind your work and they just kept saying we don’t do residential anymore. Too small of a town to screw people over. You want people to do business with local businesses then stand behind your work.

What a joke!! I called in Dec. 2018 because my roof was leaking around the chimney. Water was running in on my very old hardwood floors. They told me they werent working on anything untill march. I called another guy and he came out and replaced the flashing around the chimney in about an hour. Fast forward to today i called them and told them i had a leak in the roof of my sun room and needed an estimate. They lady on the phone said they dont do estimates and they would come fix it and send a bill. When I was the master tech at the dealership and worked on their trucks we were expected to treat them like royalty and move their trucks to the front of the line because they are a big buisiness in ponca. Its really a shame they dont have the same customer service they demand from everybody else.

Since the office lady kept hanging up on me everytime I was asking to speak to somebody over their pickups i’ll post it here. While we were driving down 177 towards Stillwater The road goes from a two lane to a one lane and we are going the speed limit until we had to stop on our breaks and veer right because of one of your pick ups 017 35v license plate was speeding just to get in front of us and almost ran us off the road. Now if that wasn’t enough we could see through the back window that he was on his phone texting and speeding pretty good as he flew around everyone else including Semi trucks going up hills!! Very dangerous and reckless driving with no signals. And we did report him to the proper authorities. Just slow down and do the speed limit you’ll get there maybe 2 to 5 minutes later than you would have speeding almost causing accidents and hurting yourself.

This was a great company when I got my new roof. Then when problems came up, this was not the best company to work with. Do yourself a favor. Look elsewhere before using them.