Ashley Store

Avery does an amazing job. He's extremely helpful, competent and friendly. He worked with us for quite a while (longer than most salespeople would) before we finally landed on a purchase. Genuinely one of the best product specialists I’ve dealt with in any industry. If you’re not sure what you’re in the market for, Avery will! Just tell him what you’re thinking, and he’ll find the option for you. We had a great experience with the store in general. Each of the folks on the sales floor were quick to help out and make sure we had what we needed. Genuinely low-pressure experience with a lot of value added. Of our furniture store experiences in the area, this was the absolute best.

Tracy Vass was incredibly knowledgeable and helpful in ordering our new living room furniture. She was attentive and efficient and made the process easy for us as individuals with little to no knowledge of the process. Exceptional customer service that we’ll be sure to keep in mind next time we’re in the market for furniture!

Friendly staff, Avery was amazing. He helped us look for the perfect pieces for our needs over several months, always with a kind word and a smile on his face. We will definitely be back when we need something else.

Tracy was very helpful in finding our needle in a haystack sectional. Our living room space is an odd size and she helped us get it configured and ordered. Her price on the store even beat the online price! I highly recommend Tracy at Ashley Homestore in Beckley WV.

Thank you Avery. I would definitely recommend him. He was very helpful. Patient and kind. I love my new bedroom suit! It was very helpful that you were able to help me stay within my budget.

Ashley furniture employees in Beckley, WV were incredibly professional and well educated with their products. Tracy Vass the saleswoman we had the pleasure to work with today was amazing! We walked in to look around and she talked us into a new living room suit within 20 minutes! Give that lady a head position cause Im a hard sale and a penny pincher but she had the sale before I even realized it was going to be ours! Incredible Talent!!!

Tracy helped us out, and did a wonderful job. She was very friendly and not pushy at all. I would recommend her to anyone! She was also very patient with me even though I’m very indecisive.

Tracy was amazing. She was very personal and walked me around the store matching pillows until I found the right couch and chair for me. I had a wonderful time picking out my couch with her. She is an amazing asset to your location. Thank you, Tracy!

Avery was very professional. He helped us find the perfect sofa and recliner also showing us the beds. We will definitely be back to see Avery when we get our bed. Thank you for the wonderful experience Avery!

From the beginning to the end of my experience at Ashleys was phenomenal! All thanks to Benjamin, he has wonderful customer service. He is not pushy nor forceful. He gives you time to decide before making any moves. He answer any questions you have to the best of his knowledge (truthfully)! He definitely makes you want to come back! You should ask specifically for Benjamin, he will not steer you wrong! Thanks so so much Benjamin for the great customer service you provided. You deserve recognition!

Tracy was very helpful in helping me choose the perfect sectional! She wasn’t pushy like most salespeople and let me take my time in choosing. She answered all my questions and even told me if I wanted to look somewhere else and come back, I could. I will definitely buy from her again.

I just purchased a new bedroom suite for my daughter from your sales associate Avery. He was extremely helpful and very knowledgeable about your products. Avery went above and beyond to make our experience great!

To be honest, we were only going in the store to look. We were not planning to buy anything today. However, Avery was an amazing sales consultant because before I knew it we were talked into a new mattress. Usually, I don't like being hounded when I walk into a store, but he was helpful and we felt like he had good intentions with finding what we wanted at the price we could afford.

Fantastic customer service from Avery S! He was extremely kind, helpful and happy to answer any questions that we had. :-) Also very knowledgeable about Purple which was our reason for going. Looking forward to our new mattress!

Avery was amazing and so helpful! So happy with our purchase!

Great experience very customer service focused. Aeriana did a great job of listening to our needs and helping us pick out the correct items. We’ll definitely come back for the rest of our home furniture needs!

Tracy is great! She helped me a few months ago with a mattress, and today she helped me with a desk/stool set for my daughter. She's just helpful and friendly and makes shopping for furniture easy and fun.

Great customer service. Fast and friendly. They did not have the exact furniture we wanted in stock, but we had it ordered in less than 10 minutes. Awesome people. Tracy was wonderful to work with.

My sales person was Hannah. She was very helpful , genuinely sincere about price and delivery time frames. She was very knowledgeable about the product and payment plans and options. I hate that is takes so long to get my new furniture. 5 weeks is ridiculous. Especially for the outrageous delivery price.

Avery was very informative and friendly. He was awesome at helping my husband and I pick out a bed that fit both of our preferences. Overall, everyone was very kind.