Rite Aid

Out of 500 people serviced at this location everyday. Maybe 1 customer is dissatisfied & that 1 person goes online and leaves a
negative review. That does not reflect the facts and represent everyone. High volume stores do come with wait times & there are laws that pharmacy has to follow when it comes to control/narcotic medications. Pharmacy can not create medications out of thin air that are on backorder. Pharmacy can not refill control medication 1 week early. Pharmacy can not ignore state & federal laws to make 1 individual happy.
Rest assured Pharmacy tries best to take care of every customer and want them to have a pleasant experience. Thank you

I would like to thank the young man that waited on me at the drive up window. I just came from doctor and not feeling good at all. He told me there would be a wait for my prescription. But he got me out of there in 5 mins. Very much appreciated!

No issues with getting prescriptions and vaccinations. Store always clean and stocked with needed products. Staff quick to assist.

The pharmacist, Azfar, was extremely helpful in directing me with options for the cost of my prescription. I greatly appreciated his patience and knowledge. 5 star service for sure.

It is a very resourceful store you are always greeted every time you walk through the door everything in the store is very Organized and up to date, It is very clean and the shelves are stocked well,the isles are labeled correctly nothing out of place it's a very detailed place you can tell that the staff love their job and contribute to the store they are all friendly ,they all lend a helping hand without question so if your struggling to find something they notice without you having to mention it always smiling keeping positive energy and vibes making it a perfect place to be while looking for your consumer/customer needs and even say have good morning/afternoon/evening when leaving checkout keep up the good work.

I have used rite-aid for several years, they are very busy and are treated very badly by their customers so, if they're treated bad your gonna get treated the same way. I've had some issues with them, but they were very happy to correct the problem. Others pharmacy want to charge me thousands of dollars for my meds and they have worked with me on price's that are only 200.00 a month. These people are only human, they're very busy and I've seen people treat them very badly. No one has ever been rude to me and I'm in there a couple times a month. People need to remember they're not the only customer they have and have all different levels of filling prescription, from Dr office, faxes, people calling in, people dropping off in person, drive thru. That's just some so I think they do pretty good . Just remember if your kind to people they will be kind to you and everybody has bad days. Good job rite-aid.

I cannot believe some of the negative comments made for Rite Aid in Gladwin. This has always been a friendly accommodating store. You just cannot please some people. We are so lucky to have a Rite Aid in town. Maybe some people need to grow up.

My wife and I live in Saginaw. We were given an opportunity to get our Covid vaccinations at the Gladwin facility. Our appointments were on 3/3 and 3/24. The entire process could not of went smoother, better or more professional in any way. I would highly recommend this facility as your home town Pharmacy. Thanks again. God bless you all!!

Friendly and knowledgeable staff. They do a great job with limited staff. Give them a smile and a “thank you” during your next visit!

Thank you Penny for going that extra mile ,and to the pharmacist that was working that day ,my husband received his medication because of yr persistence in calling the doctor, I know I'm a lil late in sending this but thx again .

Not too familiar with this store but the name it comes up as is very rude and offensive!!

They have got very nice people working there.

Someone is posting inappropriate and misleading information about this location. This content is currently being investigated with google and will be fix ASAP.

Always very helpful. And they are very concerned about your health.

Always happy with the service here!

Edit*** The staff and customer service has been wonderful the last year. Quick, efficient.

The lady at the drive through wouldn't run my second insurance. Instead continued to complain about how she wouldn't run my second card. Apparently it was to much work to do so, however was able to write up and print out why my first insurance card wouldn't work. I've had ZERO problems with any other rite aid. GLADWIN seems to always to be the issue. Workers are lazy, rude and all around should work in a basement with zero customer service interaction. I'll continue to be a customer, but at a different location. Management should take a closer look on how gladwin chain is being ran.