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Fidelity Auto

Used car dealer in Chagrin Falls

Updated: March 01, 2024 09:25 AM

Fidelity Auto is located in Chagrin Falls (Village in Ohio), United States. It's address is 8410 E Washington St, Chagrin Falls, OH 44023.

8410 E Washington St, Chagrin Falls, OH 44023

CM75+MC Chagrin Falls, Ohio

(440) 543-3555

fidelityauto.com

Check Time Table for Fidelity Auto


Monday9 AM to 5 PM
Tuesday9 AM to 5 PM
Wednesday9 AM to 5 PM
Thursday9 AM to 5 PM
Friday9 AM to 5 PM
Saturday9 AM to 2 PM
SundayClosed

Questions & Answers


Where is Fidelity Auto?

Fidelity Auto is located at: 8410 E Washington St, Chagrin Falls, OH 44023.

What is the phone number of Fidelity Auto?

You can try to calling this number: (440) 543-3555

What are the coordinates of Fidelity Auto?

Coordinates: 41.4141496, -81.341498

Fidelity Auto Reviews

mitra
2023-12-07 01:05:49 GMT

I recently purchased a car from Fidelity Auto and it was an amazing experience! The staff was super helpful and patient, answering all my questions and guiding me through the process. They had a great selection of cars to choose from and I found the perfect one for me. The whole process was smooth and hassle-free. I highly recommend Fidelity Auto for anyone looking to buy a car.

Kevin McClellan
2023-11-16 21:29:22 GMT

Our company recently bought a Lexus LS 460 from Fidelity Auto and from start to finish it was topnotch. Even the follow up phone calls after the purchase to make sure that we were happy was a pleasant surprise. I will definitely be recommending them to family and friends.

Babak Alhessabi
2023-12-06 22:05:12 GMT

This is my fourth car purchase from Fidelity from out of state. It’s my one stop shop for all my vehicle purchases. Ray is the ultimate professional. He got me the exact car I wanted at an incredibly great price and delivered to my front door. Couldn’t be happier. Oh, did I mention he took care of financing too. Thanks a bunch guys.

Joan Harris
2023-08-31 21:18:12 GMT

When someone totaled my 04 Element, I was grief-stricken. I looked on Car Gurus for another because I couldn’t imagine driving anything else. That’s how I found Joe, the “Element Guy” at Fidelity Auto. I felt completely at ease with him from our first contact. He really listened. He was honest and forthcoming. Photos on the site (including the underbody) accurately reflected the car’s condition. He reworked the numbers to fit my budget. I test drove the car that day. It was every bit the cherry Joe said it was, and they had done everything he said (new battery and tires, detailing). He was efficient with the paperwork and had the car ready to go on pick-up day. Back at the ranch, I waited for the other shoe to drop. It never did. CarFax came back clean, garage floor stayed clean, inspection at Honda was (yep!) clean. I’m delighted with my new-to-me Element. When I'm in the market for another car (Element or otherwise), Joe at Fidelity will be my first call. THANK YOU!

Timothy Lewis
2023-11-02 12:35:51 GMT

This is my second purchase from fidelity auto and all I can say is that these guys are GREAT. They treat me right and helped me finance my car. Wonderful experience and I highly recommend them.
Thanks fidelity auto, love my car 😃

Danielle Lasky
2022-11-03 15:00:33 GMT

Best car buying experience ever! Victoria and Joe were incredibly friendly and had great communication skills. Joe helped me find the car that was exactly what I was looking for and Victoria encouraged a easy buying process. I highly recommend coming here to find your next car! Thanks Fidelity Auto!

Bahar Malekzadeh
2022-12-24 19:34:27 GMT

It is my second vehicle from Fidelity auto and the experience has been wonderful. Ray was great helping us find the right jeep, spent time locating the right keep, highly recommended and would buy from them again .

ATTA ASEF
2018-02-19 07:20:48 GMT

This is the 3rd purchase from Fidelity Auto & Truck Sales in the past 20
years. Their process is very efficient and friendly, and of course there is NO pressure. I was out of town, looking for a car for my daughter after her car was totaled. I found a great value car I liked at Fidelity Auto, spoke to them and got the loan approved
and much of the paperwork done over the phone. When I went there, I was done in 10 minutes and they had the car ready for my daughter. Thanks Ray for making this a pleasant buying experience.

Atta asef
2018-02-19 07:01:48 GMT

I almost never write reviews, but had an absolutely great and no-pressure experience at Fidelity Auto & trucks. They did not have the SUV I was looking for, but took time to listen and find me the vehicle I wanted
The Infiniti they locate for me was exactly what I wanted, Ray was enormously responsive and kept me posted at all points. When they acquired the SUV, the purchase process was incredibly efficient, as was the process of selling my old car. If you are thinking of
buying a car, Fidelity auto is definitely the place to go. Hope others will have the same pleasant experience.

Sam Necklace
2018-11-15 12:52:53 GMT

Fidelity is amazing! Johnathan worked with us on our next family vehicle. He communicated daily with great recommendations until he found the perfect vehicle for us at a great price! I would highly recommend Fidelity to anyone. When it's time for another vehicle, they are my first choice! Thank you again!

rohan goel
2014-07-09 19:18:37 GMT

I am writing this review after using my rav4, which i bought from Fidelity, for almost 5 months now. I can undoubtedly say that i got very good deal at Fidelity and definitely recommend Fidelity to everyone who looking is for a used car.

Jonathan is very helpful and always answers your questions. I have called him lot of times after buying my car from him and he has always answered them with smile and satisfactorily. He has always gone extra mile to help me.

I interacted with couple of other staff members as well and everyone is courteous and helpful.

Thanks Jonathan and team for this wonderful experience.

Denise Parsons
2019-02-01 13:05:32 GMT

Where do you go when you've owned a car for 21 years, and you have to replace it with the one-and-only right car? FIDELITY! Jonathan and Joe are some of the nicest people on the planet. It took me a while to figure out what kind of car I wanted, which Fidelity helped me through that process. When I found the make/model I wanted, Jonathan worked daily to find the exact model, color, interior, low mileage, excellent condition, no accidents, ... and it h.a.d. to be a manual transmission. He found the car in California. I love my new, used car! The price was fair and honest. The car came through in the exact condition as it was rated. No surprises!! I haven't had any need for service, but I can tell that these guys will be there for me with any issues. As someone posted in their review, trust the process and trust these guys.

Camron Rashidi
2021-01-07 06:15:36 GMT

I purchased a 2015 Jaguar XF from Fidelity Auto today and it could not have gone any smoother. All of the staff were very helpful and friendly throughout the process. No other dealership I've visited has beat the quality and price point of Fidelity, I highly recommend purchasing any vehicle from them.

Babak Alhessabi
2018-02-18 18:29:57 GMT

I live in Boston, found exact car I was looking for at Fidelity Auto & Trucks in Ohio. After reading reviews I was confident to trust these guys and get the car. I purchased it online and they arranged shipping to my location. Was pleasantly surprised with the condition of the car when arrived. It was exactly what they described it to me. I saved few thousands $$$ and had BEST experience I ever had buying a car. If I ever need to get a car or truck  in the future I will surely be going back to them.

Brandon Roby
2014-02-27 16:10:28 GMT

Great service from start to finish! We were in dire need of a cargo van for our business after we had a vehicle go down. We called Fidelity Auto because they had an amazing price on the exact vehicle we were looking for. I spoke to Victoria at the reception desk and she was very helpful in getting our process started. Jonathan, our salesman, was incredibly friendly and he knew the answer to all the questions we had about our potential vehicle. I would definitely recommend checking out Fidelity Auto for your next car purchase!

Sung Park
2009-09-25 14:58:41 GMT

the people at Fidelity Leasing were very friendly and helpful. i was looking for a car but did not really know what i wanted and they were very helpful and took the time to first figure out what my needs were and showing me various options to meet those needs.

they seemed more interested in helping me find the right car rather then just make a sale. my experience with them was great - low stress, very helpful and very personal. after finding the car i wanted they took the time to go over each step and making it as painless as possible. from start to finish they were top notch.

i would highly recommend calling these people up for your next car.

John Wenc
2014-07-28 13:48:02 GMT

I recently purchased a used vehicle from Fidelity Auto. I've bought many cars and this experience was by far the best one that I've had with a dealership. John over at Fidelity made it a painless and smooth process from the very first interaction. Fidelity had great communication with me and were always very transparent. It was a refreshing experience.

~John W.

Tyler Rosenberger
2015-02-24 23:12:36 GMT

I recently just purchased a scion tc from Fidelity. It was hands down the best car sales experience I've ever had. Immediately upon entering we received complimentary drinks and each employee was very polite. Before going to Fidelity i was declined by several banks for lack of established credit. John assured me he'd do everything he could to help me get the car i wanted. He stood by his word to the very end. The vehicle is everything he promised it would be. He kindly explained the car fax to me as well as all other paper work. He was very honest with me and efficient in making sure i completely understood everything before i left the dealership. The dealership was even kind enough to purchase and obtain my plates for me. I received the utmost respect and would highly recommend this dealership to anyone.

Brad Desatnik
2017-06-12 16:09:15 GMT

Great experience! Nice guys, easy to deal with, very transparent, very helpful. They were not pushy at all. This will not be your typical buying experience! I wish all dealers worked this way. Thanks so much!

Brett Wilson
2015-02-28 19:58:29 GMT

A truly different buying experience with no pressure whatsoever. The folks running the place have amazing experience in the auto industry and with this heritage have focused on high customer satisfaction and an exemplary experience for buyers.

The price was competitive for a 2013 C300 which I had spotted when renting a car a week prior, and Jonathon and Joe spent time with me on the phone and in person answering all manner of questions, they were courteous, honest and at times demonstrated patience. Trading in my old vehicle and arranging financing was straightforward, and again without the drama and shadiness of your more typical dealerships.

In conclusion I would highly recommend Fidelity Auto, and if they have the car, van, or truck you are looking for then make this your first and last stop!

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About Chagrin Falls
Village in Ohio

Chagrin Falls is a village in eastern Cuyahoga County, Ohio, United States. A suburb of Cleveland, it is part of the Cleveland metropolitan area. The village was established around Chagrin Falls on the Chagrin River. As of the 2020 census, the population was 4,188. source

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