Baskin-Robbins

I ordered a cake online and at pickup it was wrong. Long story short, The manager on duty was of little to no help but the associate working, Michael, went above and beyond to rectify the issue so that my daughter could have her birthday cake for her party. They were understanding, super nice and professional throughout even though they were also helping other customers. And the cake was delicious. Thank you Micheal for taking the extra step!

This week my daughter turned five and her one request was a strawberry ice cream cake. We are an artificial dye free family, so I went to Baskin Robbins because their ice cream is numbered dye free as of 2019.

The lovely cake decorator, Amber, spent loads of time with me checking ingredients on all her products. They do use a numbered dye additive for their frosting when making it colored and their sprinkles also had dye in them. They did have dripping chocolate in chocolate brown, neon green, and orange that were numbered dye free. And their chocolate sprinkles were dye free.

Amber even added Happy Birthday onto the board cause she knew I didn't want the colored icing on the cake. She was super sweet.

Overall I was happy with the experience, but I wish they had more dye free options for their frostings, chocolate drip, and toppings.

My sons 2nd birthday was today and he has an egg allergy. I was having trouble figuring out what to do about his cake since most contain eggs and vegan cakes are hard to find. We decided to try an ice cream cake but most places still use cake with their ice cream cakes. I called Baskin Robbins and Amaya helped me out. She got in touch with Amber and confirmed that she could get an all ice cream cake created just the way I wanted. Amber did a great job with it and everyone including the birthday boy enjoyed it. I’m so thankful that they were able to do this for me especially on short notice. Thank youAmaya and Amber and Heavenaya. I really appreciate you guys helping make my sons birthday great!

My boyfriend and I had a great experience here. At first we were going to drive through and pick up some ice cream, but since we didn't know what flavors were available, the young woman helping us told us to come inside and taste what we like. We did and we were so excited to try her recommendation (the pumpkin cheesecake yumm!!) and pick out what we wanted. Everyone was super nice and sweet and the restaurant was immaculately clean! I will definitely be back when my ice cream craving hits me again (but let's be honest, when does it leave?).

Nice Dunkin donuts, people are friendly and the place is clean.

Ice cream very good

Customer service was great with an exception of one young female who stood out with an attitude. Our smoothies were delicious.

Friendly service, good ice cream...

Part of Dunkin donuts. Small. Limited seating

Premium Ice Cream Place

Tonight there were virtually no flavors of ice cream to choose from. The scoops were very small. 2 single scoops in 2 cups was over $9. This is the last time I go to Baskin Robbins. I’ll just go to the grocery store and get an entire gal for less.

Every time we come here, they don't have something that is on their menu. Ordered a warm cookie sundae. I received a warm cookie sandwich. I told the girl I ordered a sundae and she replied oh we don't have hot fudge or Carmel here. That's funny cause every item except the sandwich and regular ice cream requires one or the other. She replies we don't control what's on the menu. This place s@&$s! Wish cold stone creamery was closer.