Mercy Clinic Primary Care - Sallisaw

I went to a appointment with my Nan and going was very worried the concerns I had for her wouldn’t be heard. I’ve never trusted any medical providers with her care because I’m just overly protective. That being said my worries quickly went away when Chelsea came in and I saw how wonderful she was interacting and listening to my grandmother and in holding her to testing that had been ordered previously. She listened and figured out the concerns that I had while also explaining and putting in for more information on a portable oxygen machine(unsure what it’s actually called) so that my Nan can continue to have small adventures in the community and enjoy time with family outside of her home. I’m beyond impressed and so grateful to have her as my grandmas primary!! She’s one of the best and truly cares!

Dr. Phil Agent has been my personal physician since the mid-1990s and I have received excellent service throughout that time. Dr. Agent is knowledgeable about all aspects of the human condition. Beyond that, he is personable and always willing to explain illnesses and diagnoses clearly until I am satisfied that I understand. Great doctor.

Nurse Chelsea was rude and dismissive, if you can’t show empathy for patients you shouldn’t be in a position to provide care for them.

There the worse. Rude and lazy. They don't listen. They definitely wont help you. You might as well go else we're if you want someone to help and actually listen to why your going to the clinic.