Ted A. Bazett-Jones, MSE

Charged me when I needed my medical records, extremely rude. I only stayed for Kirsch who's since left them. I've never encountered a more hostile environment in a clinic-and it's a counseling center!! The receptionists are the #1 problem. Of the 2, Patty is atrocious. Major attitude, unwarranted. If she's having a bad day you'll definitely know. She never smiles, she's snapped at me while asking routine questions numerous times, she just doesn't belong working in a therapy clinic with people. The other woman is better, but when the 1st thing you encounter is an angry woman you do not want to come back.

I had referred 10-12 people over the years and had been so happy with James Kirsch however now I have had the most miserable experience. I was calling about a billing issue on behalf of my daughter and was treated in the most disrespectfully manner. I would NEVER again send anyone to NEW Wellness. Patty was so unprofessional and rude and even hung up on me. When I asked who she answered to she said just her!!!!

Horrible service when trying to schedule and submit insurance. Very rude and was hung up on. Such an awful mean receptionist! Billed me for an appt I cancelled also! Terrible way to run business!

Horrible! They are more concerned with making money than anything! I had insurance but because, I was late on a bill they refused service.