Creekside Hearth & Patio LLC

Great company to use if you need a wood stove overhauled. I transported my Jotul F3 to Creekside Hearth & Patio from my house in Virginia because I couldn’t find anyone to work on it. New parts and new coat of paint and we’re warm and toasty again for the holidays. Top notch customer service!

This was the best decision we made to get rid of our pellet stove and get this gas stove. Very little maintenance. The installation went very smoothly. We just love this stove. Heats our family room very efficiently. Great place to buy a stove. Thank you.

These wonderful guys came way out to our house in the mountain to fix our pellet stove. They repaired it and gave us information regarding the care of the stove and were very friendly and helpful. Very reasonable prices too! Definitely recommended and will call them for any future needs. Thanks guys!

We have had Creekside out to our newly purchased house for our swimming pool and also for a quote on other heating / cooling options. Everyone has been wonderful! Great customer service from the person who answered the phone to schedule the appointment to the tech who showed up at our home. I would highly recommend these guys!! .

The techs are very friendly and efficient. We had 2 wood fireplaces converted to gas.
Cleaned our chimneys for years

Sales and service staff are great. Good selection of products too. Jim even offered me one of his large trucks to transfer my pellets since I lived nearby. Won't deal anywhere else!

I highly recommend Creekside Hearth and Patio based on our experience purchasing a PDC Swim Spa. We were well informed about the options available and how long it would take to get the swim spa based on the high demand due to Covid. It took about 6 months to get our swim spa, but we couldn't be happier with our purchase based on customer service provided during the sales process, installation, and post-installation support. We are looking forward to enjoying our PDC Swim Spa for many years.

I live a hour away and I would travel just to give them my business. They were extremely helpful and kind and went out of their way to make sure I got the customer service I needed. Not to mention their stock quality and variety.

These guys have treated me awesome as a customer every time I needed pellets, ir help with my pellet stove. Great service,outstanding staff, and friendly!!!
Thank you

Best place to get pellets for heating and grilling/smoker needs. Nice variety. Thanks guys for everything.

Nice folks. Knowledgeable.
---
Follow up: We did buy our gas fireplace from Creekside. They did a great job on the install, including running the gas line into the house from the (new) meter and installing the fireplace and flue liner. Worked quickly and obviously had the experience to overcome the small obstacles we had to work with.

We bought a smoker pellet grill the shelf was damaged and the had some trouble replacing it... But the made it right for that we are very grateful.

We had two pellet stoves installed last April replacing two wood burning stoves and we couldn't be happier with our decision and choosing Creekside.

Great service. Gave me advice on a ventless system which they did not have to do since they don't service ventless systems. They told me how to trouble shoot it and who to call for service.

Just bought a pellet stove from them. Excellent service made everything easy. Installation they went above and beyond.

Best customer service! Company truly cares about their customers! Good products and great pricing, definitely recommend.

If your looking for stoves, or really cool ideas for patios this place is worth checking out great local fresh produce across street too but cash only.

Very helpful sales staff! Customer service is good!

As always we had wonderful customer service from the great people at Creekside.

Owners are extremely knowledgeable and kind. Will come here for all furnace and hvac needs A+++