ABCO Federal Credit Union

I don’t know why people gave low ratings to this branch. I had great experience with them. From tellers to manager, they were all very friendly and helpful. They have excellent customer service and I definitely recommend people to do business with them.
Don’t just go by their rating just visit this branch and you’ll experience what I said.

Love this office, these young ladies are the greatest. Dealing with a lot of different peoples personalities, they are always professional and very helpful. I look forward to walking in that office, seeing them once a month. Be glad when my debt is paid off, but I will still stop in to say hi to them.

good people to assist , good low intrest rates

Thank you to Tracy for helping my mom with her online account . She went above and beyond.

Irene is the best- amazing service

Always so helpful and friendly!

In-person experience at Glassboro branch has been awesome.
2 Stars - HORRIBLE phone services and customer care service. Customer service representatives are quick to hang up before you finish call.

Terrible customer service. Took 3 days to get in touch with someone about why I couldn't make a payment on my loan online with their new system. I literally had to call out of work just so I could be able to sit on hold all day long. Every time I called I got their third party answering service who couldn't help me with anything and they would transfer me to the actual location who never answered. Once I pay off this loan I will be leaving this bank. The low rates are not worth the aggravation.

0 stars, impossible to get in touch with. There is no customer service. Long waits ending in " we are too busy to deal with you now, call again another time". When you do they are still too busy. The tellers at the branch are very good, main office, not so good.

ZERO stars! They NEVER answer the phone. I mean never. There is no customer service whatsoever. Now, they are depositing my paycheck in the wrong account. I'm absolutely done. Not worth your time or aggravation. Find another bank.

I wouldn’t recommend this bank if my life depend on it. WORSE BANK EVER! You are on hold more than you speak to people. They never have an answer for you what your asking, INCLUDING the manager (if they ever get on the phone). They’re unprofessional and untrained! When they say they’ll call you back with an answer, they never do. The list of why you shouldn’t bank with them is longer than god knows what. Please do not do business with them.