West Point Auto And Truck Center

I would give 10 stars if Google would let me.
These guys are AWESOME! I had a major breakdown (my first) and I parked. The General Manager came to me!!!! And after inspecting it, and making some minor modifications, helped me limp it to the shop, saving me a huge tow fee. Nikki Quickly and expertly, they had me in the shop, they diagnosed, parts on and out, and I spent WAY less than I had anticipated. Money and Time mind you. I will be back, anytime and Everytime I need anything in Nebraska, I will make the trip to go to West Point! Thank You all all!

Jason Klausen was brought up from a old school trucking family and will go out of his way to assist & save a driver extra cost . Jason will personally drive to assist a driver if possible. He saved me a $500.00 tow bill and his shop rates are less then service truck tech listed on internet for West Point , Nebraska . The problem service truck service is if it’s Friday afternoon you will be hit with a $150.00 service call. Minimum of two hours at $165.00 a hour. Driving time from Omaha a additional $165.00 a hour on top of the $150.00 service call and odds are if a newer truck they will not be able to do ANYTHING except charge you $590.00 or more for showing up and saying I can’t fix it ! Unless you have the truck towed and pay them another 165.00 a hour to drive back to Omaha for parts then you remain broke down . They will take your $590.00 for showing up and saying hello and you will remain broke down on the side of the Highway. Thank You Jason Klausen & West Point Trk & Auto Center for helping a driver .

Great service, everyone was friendly from start to finish and the purchase process was simple, quick and stress free. We will be back next time we are in the market!

Outstanding Experience
Very Friendly
Great Deals
Very Satisfied
Would definitely go there again
Thank you Dylan & Jessica

Sales, Parts & Service. Great Bunch!

Sales, Parts & Service. Great Bunch!

Nice people.

Excelentes instalaciones y muy buen servicio al cliente!

My kinda place

Prices are not very good to high on label

I will not take a vehicle here for repair ever again. Our vehicle was in their repair shop for a year and a half, and they never resolved the issue. The vehicle ended up going to woodhouse and they had it fixed in around a week. One of their employees apologized at the time and stated that we would not be getting charged. A year later without notice we received a collection notice from them threatening to take us to court if we don't pay. In my opinion they are very unprofessional, and I will not do business with them again.

I drove a 2013 F250 diesel pickup into dealership in March of 2020. It was having problems with power windows and locks. They tore interior of truck completely apart and told me I needed a new wire harness, be a couple of days. It is now January of 2021 and still don’t have part to fix it. My business relies on getting people to the job site and I have been without this truck for almost a year! It’s still sitting there with no answers in sight. I was contacted recently by Ford Repurchase Center saying they wanted to buy truck back to make it right. They then made me a generous offer of $-39000. They wanted me to pay them $39000 to take the truck! Not getting any help from Ford or dealership on anything. Probably going to have to seek legal counsel.