Jim's Service Center

We’ve been going to Jim’s Service Center for many years. Josh has serviced many of our vehicles. He’s honest and trustworthy! He always gives us an estimate up front and shows us what part needs placed and explains everything so we understand it. Our adult kids now use Josh as their mechanic as well! Many of our friends use him also! We highly recommend him and this business!!

My family has been taking our vehicles to Jim’s Service Center for years and have always been treated fairly. They are honest and trustworthy. Highly recommend.

Very reasonable prices, and Josh is the best!

Amazing service. Honest and thorough. Can't say enough. 1st time customer and I'm sold.

Reliable and reasonable small town family mechanic.

They diagnosed a power steering failure in my 2013 civic. Honest and up-front about any potential issues, causes and costs. I'll undoubtedly take my vehicle there again if any issues arise and encourage others to do the same.

Very satisfied with the service at Jim's. We have had our vehicles repaired at Jim's for a few years. Josh is one of the most honest mechanic I ever met. We just picked up my husband's truck and he is happy with it Great job Josh!

I highly recommend this establishment to anyone!.. the shop is clean, mechanics are knowledgeable to all makes and models of vehicles.. and just all around hard working, nice and accurate men in this profession.

Professional-Knowledgeable-Fair and Reasonable. I drive an older vehicle and I feel very confident that they will keep it safe and reliable.

Awesome place! Took a time to look over my car to make sure no other repairs were needed. Very honest and polite!!!

I took my car to Josh so he could check a “parasitic draw” that was killing my battery over night. Everyone in the shop was friendly and Josh went above and beyond for the low price he charged me. Very knowledgeable, honest, and straightforward! Will be taking all my maintenance issues there from now on!

My family has used Jim’s ever since the beginning and our family business (Hicks Roofing) has all the work on our vehicles done there. I trust all my personal vehicles there and he’s always honest. Highly recommend Jim’s service!

On a long drive from Charleston, SC to Cleveland area my car started making a weird noise 10 hours in close to midnight. I pulled off on the New Philadelphia exit because it had a couple motels and I can’t say enough about how lucky I got. I was in a real pinch being so far from home and not knowing anything around and Josh made me feel like I was a regular customer. I dropped my car off Thursday morning and despite having a completely full docket of cars to work on (for likely local clients) he stayed late and came in early the next day to make sure I could get my car back before closing for the weekend. I was also given a VERY fair price compared to what I’m sure I would’ve gotten at a more corporate garage in the area. This place went above and beyond for a total stranger in a bad situation, wish there was a 10-star review. Thanks again Josh and crew! Happy holidays!

-Stranded from SC (home safe and sound)

Rick and Josh are great people. Josh is our main mechanic. They never rip us off and are willing to do whatever they can to fix or vehicles. Also, if it's not worth the fix, they will let you know that rather than charge you an arm and a leg for nothing. Full recommendations!

Josh is the Most Honest and Knowlageable mechanic in our area. He has gone above and beyond for me countless times. If you need to get your car fixed and you dont want to get ripped off, bring your car to Jim's Auto Service in New Phila. Having a mechanic that is TRUSTWORTHY is priceless. I wont take my vehicles anywhere else. Be smart, Choose Jim's!!!

What ever happens to my truck , Josh can and does fix it .
Always gets it done in reasonable time and I know him to be a honorable person . Besides knowing what he is is doing.

These boys r fabulous! Josh ALWAYS takes extra good care over my autos. Ricky, his father, makes me laugh, they're just great!

Fast & reliable. They were honest about what work was needed, instead of going overboard like other companies who had given me quotes.

Friendly takes your Auto personal and reasonable price. Very honest.

There the best mechanics in New Philadelphia. They have been taking care of us for about 50 years. Great people