Petco

Kiari was the best! Kind helpful and just outright blessed me and my baby girl! Thank you for being a kind soul

I have been going to Petco since you opened in Madison. The I-55 location in Jackson is easier for me to drop by on my way home and pick-up Dog food. That location has been short of employees for a while now. being in retail, I know the importance of having enough employees and staff to help the needs of the customer, but not only that it’s unsafe to not have a full staff in this area because of the nonsense that goes on. Two nights ago I went into the store expecting to have to be asked to get checked out . I actually had a question about some dog food , that’s when I met Jessica. not only did she answer my question, but I found out she was a plethora of knowledge about my animals. Upon our conversation, I realized the stories full of employees, and that she was their training. She is an asset to your organization and should be over all the stores in this area, in my opinion, keep up the good work. Jessica impressed someone who’s hard to impress lol. Thank you for being exceptional.

Summary: great groomers, friendly staff.
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This is the regular place I take my dog for her grooming. I love that the groomers ask and listen about what she's like and what we want.
Counter staff are nice and competent too and need to be recognized as well.

Went in to get information on setting up a salt water tank. The young lady wasn't well versed in setting one up but she gave me the name of a young lady to come back and speak with that knew A TO Z about the tank set-up. She did make some suggestions and we talked about some plants and supplies. They had a great assortment of fish! I definitely will be back!.

Bought some live fish, live plants & aquarium decor. Clerk was very helpful & kind.

Let me start by saying that the store associate, Max, is a very great and friendly employee and my friend and I loved talking with him. My friend and I came here to buy cat food and a nursing bottle and both Max and his manager were helpful to us. The store has a mid-sized selection of pets for folks to adopt and has a pretty expansive section of kennels, cages, pet beds, and other furnishings for to make a pet feel at home. I hope to see Petco continue doing well in Jxn!

We have been to a few groomers in the area and I was always a little uneasy leaving my precious boys. We decided to try Petco in Jackson and had the best experience. The staff were so kind and welcoming to me and my boys. I could tell before leaving that my boys were at ease. Upon picking them up they were gorgeously groomed and I could tell great care was given to them in the process. The groomer even made brush recommendations to help me in between grooming appointments. We will definitely be going back.

Loved the staff and their knowledge of the stores' products. I found items that were not available in various other pet suppliers. I am very pleased with this store. Harry, my service dog, thanks you too.

Amazing Staff aside from that one person that every store has that is just an asshat. But I get all my supplies and many pets from this location. The Aquatic specialist is the bomb.

My dog looked amazing. They were extremely kind and helpful. The store is clean. And Lastly, my dog was being difficult throughout most of the grooming process but the groomers still manage to be patient with my dog and gave her a great cut.

Good customer service. Plenty of fish. Thanks.

Very nice selection. I purchased six fish and I am very happy.

I am a regular at petco ..love this place ..I come in a lot … salt, water fresh water tanks been coming to petco for a year now not one problem ..all my pets needs but went in today first time ever heard buy a bag for $.10 cents after I just went in three days ago never heard of buying a bag for $.10 cents my only downside … I don’t know if true or if the worker was knew I never seen him … can someone please let me know if true or not bc that really ridiculous. He also told me that it’s been going on for months and I’ve been shopping there for many months. I’ve never bought a bag for $.10.cent … thanks petco for all that y’all do I really love y’all if it is a okay it was just a shock !!!

Wonderful friendly truly caring staff .... This place has employees seeming to make a career out of their positions instead of just having a job and doing the bare minimum required by administration...

Love these girls. They treated my little man like a king. He had never been to the groomer and they totally eased him and he hated to leave. They are so gentle and caring. Great place to take your babies.

We have been using Phoebe at Petco for the past few grooming appointments. She has been awesome. The dog comes back happy and looking like a show dog a short time after we drop him off.

That everyone there was very nice

Had my dog’s nails cut
and they rounded them,
A big help.

Customer service was great! Sales rep Autumn was very knowledgeable of her job and duties. She was able to answer any and all questions and even introduced us to knew animals. She was very patient and kind. It is obvious that she loves her job! Thanks Autumn for the fantastic experience!!!

I had a mix up with an online repeat order where I was shipped food ordered by someone from California. The store did everything they could to make it right. The food I was sent was less expensive than what I bought but they gave me credit for my full refund and said they’d figure it out with corporate. Great people!